Benefits Specialist

TSMC; Austin (TX); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Plans

401(k) Retirement Savings Plan

Paid Time-Off Programs and Holidays

Job summary

TSMC is seeking a Benefits Specialist to join our Arizona facility on-site in Phoenix. You will manage benefits inquiries, enrollments, and communications, ensuring accurate processing in HRIS and by vendors.

The role emphasizes confidentiality, collaboration with vendors, and clear, compliant benefit messaging. Responsibilities include leading open enrollment, reconciling invoices, delivering employee orientation presentations, and maintaining benefits resources.

Qualifications

• Bachelor's degree in HR, Business Admin, or related field.
• Proficient Excel skills (VLOOKUP, pivot tables) and MS Office.
• Ability to learn vendor portals and benefits systems.
• Strong written, verbal, and presentation skills; maintain confidentiality.
• Preferred: experience with ADP and ERISA/ COBRA knowledge.

Responsibilities

• Serve as primary contact for benefit inquiries and vendor payments.
• Lead annual benefits open enrollment preparation and communication.
• Reconcile monthly benefit invoices and resolve discrepancies.
• Lead weekly benefits presentations in New Employee Orientation.
• Process new hire elections, life events, and terminations in HRIS.
• Draft benefits communications and maintain intranet resources.

Skills

Excel

Microsoft Office

Vendor portals

Communication skills

Confidentiality

Presentation skills

Education

Bachelor's degree in HR/Business Admin

Tools

ADP

Job description

Job Title: Benefits Specialist

A career at TSMC Arizona offers an unparalleled opportunity to contribute to the most advanced semiconductor fabrication facility in the United States. TSMC Arizona's first fab is set to begin production with leading-edge N4 process technology in the first half of 2025. The second fab, utilizing N3 and N2 process technology, will be operational in 2028. A recently announced third fab will manufacture chips using 2nm or even more advanced process technology, with production starting by the end of the decade. America's leading technology companies will rely on TSMC Arizona for the next generations of chips that will power the digital future.

As a Benefits Specialist, you will demonstrate a strong sense of reliability and enthusiasm and will possess an attitude that embodies our core values – Integrity, Commitment, Innovation and Customer Trust.

Responsibilities

• Serve as a primary point of contact for all benefit inquiries, independently managing and resolving issues related to medical, dental, vision, life and AD&D, disability, FSA, voluntary benefits, EAP and wellness, COBRA, paid-time-off (PTO), and Holidays.
• Coordinate and execute specific phases of the annual benefit open enrollment, including communication development, event logistics, and post-enrollment data validation.
• Analyze and reconcile monthly benefit plan invoices, investigating and resolving any discrepancies to ensure accurate and timely payments to vendors.
• Lead weekly benefits presentations during New Employee Orientation, effectively communicating plan details and answering new hire questions.
• Ensure the accurate and compliant processing of all new hire benefit elections, life event changes, and employee terminations within HRIS and vendor systems.
• Manage benefits communication efforts by drafting and promoting all benefits programs, including updating internal resources such as intranet pages, FAQs, and benefits guides.

Minimum Qualifications/Requirements

• Education:
  • Bachelor's degree in Human Resources, Business Administration, or a related field.
• Technical Skills:
  • Intermediate proficiency in Microsoft Excel (e.g., VLOOKUP, pivot tables) for tracking, reporting, and analysis.
  • Strong proficiency with Microsoft Office Suite, including Word, PowerPoint, and Outlook.
  • Ability to quickly learn and efficiently use various online vendor portals and benefits administration systems.
• Interpersonal Skills:
  • Comfortable working in a fast-paced startup culture – comfort with ambiguity and continuous problem solving.
  • Works cooperatively and positively with fellow team members and vendors.
  • Demonstrates initiative, critical thinking, and the ability to manage own time, coupled with the ability to shift tasks as priorities change.
  • Strong written, verbal, and presentation skills to effectively communicate benefit information at all levels.
  • Maintains confidentiality and exercises good judgment with sensitive information.
• Preferred Requirements:
  • Experience with ADP.
  • Previous internship or administrative experience in a Human Resources or Benefits department.
  • Basic understanding of common employee benefits terminology and relevant regulations (e.g., ERISA, COBRA, ACA).

Physical Requirements

• Primarily an office-based role requiring the ability to sit for extended periods of time while working at a computer.
• Ability to use a computer, keyboard mouse and other standard office equipment for prolonged periods of time.
• Ability to occasionally stand, walk, reach, bend, and carry light objects.
• May require occasional travel to company sites or other meetings that involve walking through office, industrial or construction environments.

Shift Expectations

• Standard work hours: Monday through Friday 9am to 6pm (onsite)

Application Consideration Consent

By applying to this position, I acknowledge and agree that my application and qualifications may be considered for other roles within the company. However, I reserve the right to withdraw my consent for future consideration of other roles within the company at any time.

Candidates must be willing and able to work on-site at our Phoenix, Arizona facility.

Benefits

As a valued member of the TSMC family, we place a significant focus on your health and well‑being. When you are at your best—physically, mentally, and financially—our company thrives. TSMC offers a comprehensive and competitive benefits program that includes:

• Medical, Dental, and Vision Plans: Choose the options that best fit your and your family’s needs.
• Income-Protection Programs: Financial assistance during injury or illness.
• 401(k) Retirement Savings Plan: Secure your financial future with competitive employer contributions.
• Paid Time-Off Programs and Holidays: Recharge and spend quality time with loved ones.

Work Location

5088 W. Innovation Circle, Phoenix, AZ 85083

TSMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

We encourage all qualified individuals to apply and welcome applications from diverse backgrounds and experiences. Candidates must be able to perform the essential functions of the job with or without reasonable accommodation. If you need an accommodation as part of the application process, please contact [e-mail].

TSMC Arizona maintains the right to change or assign other duties to this position

All offers of employment are contingent upon the successful completion of TSMC Arizona’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, educational background and a comprehensive background check, where permitted by local regulations.