Benefits Program Specialist I/II

Arlington County VA; Virginia; On-site; USD 55,000 - 75,000; Full time

Job summary

Arlington County Department of Human Services (DHS) is seeking a Benefits Program Specialist to determine eligibility for a variety of federal, state, and local financial assistance programs by reviewing applications and collecting the necessary information. This role involves substantial client contact both on the phone and in person, serving diverse communities with varying levels of English proficiency.

The position requires thorough completion of the application, with attention to accurate

Qualifications

Responsibilities

• Determine eligibility for federal/state/local financial assistance programs by reviewing applications and collecting information.
• Conduct client interviews and verify information; maintain substantial client contact by phone and in person.

Job description

IMPORTANT NOTICE:Arlington County requires all applicants to thoroughly complete each section of the application, including prior job responsibilities, duties, and supplemental questions. While you may attach a resume, it will not replace a completed application. Incomplete applications will not be considered.

The Department of Human Services (DHS) is seeking a Benefits Program Specialist (BPS) to determine the eligibility of individuals and families for a variety of complex federal, state, and/or local financial assistance programs by reviewing applications, conducting client interviews, and collecting the necessary information to determine program eligibility. This position will have substantial client contact both on the phone and in person as well as frequent contact with internal and external sources to collect, confirm, and verify client information. Services are provided to families and individuals, many of whom are from diverse cultural backgrounds with limited English fluency