Benefits & Leave Specialist

Fountain; Hudson (OH); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive medical, dental, andVision

Retirement plan with company match

Paid parental leave

Generous paid time off

On-campus fitness programs

Job summary

Leaf Home is seeking a Benefits and Leave Specialist to administer and support employee benefits, retirement, leave of absence, and accommodation programs. This role partners with HR, Payroll, HRIS, and vendors to deliver compliant, employee-focused administration across benefits and leave programs, including 401(k) retirement plan management.

The position requires 3–5 years of experience in benefits or leave administration, strong knowledge of FMLA and ADA, and a commitment to confidentiality

Qualifications

• 3–5 years of experience in benefits or leave administration.
• Strong working knowledge of FMLA, ADA, and state programs.
• Experience handling sensitive employee situations with professionalism and confidentiality.
• Ability to interpret policies and apply them consistently.

Responsibilities

• Manage end-to-end leave of absence cases with intake, eligibility, documentation, approvals, and return-to-work coordination.
• Lead ADA accommodation processes with documentation and coordination with managers.
• Administer benefits programs, enrollments, life events, and ongoing maintenance.
• Support 401(k) retirement plan administration and vendor coordination.
• Ensure compliance with federal/state laws and company policies.

Skills

Leave administration

Benefits administration

Case management

Regulatory compliance

Confidentiality

Education

HR certification (PHR, SHRM-CP)

Tools

HRIS

Microsoft Office

Job description

Address 1595 Georgetown Rd, Hudson, OH 44236, USA

Schedule Full time

Job Type Permanent

Description

About Leaf Home

At Leaf Home, we are powered by people on a single mission to make homeownership easy. We’ve crafted a team of the very best to ensure we make a difference by winning every day. In addition to serving our customers, Leaf Home strives to build a welcoming and inclusive workplace. We are proud to be a certified Great Place to Work® as well as a multi-year recipient of Top Workplaces recognition.

From competitive medical benefits to people-focused committees like the Women’s Committee, Diversity & Inclusion Committee, and VetConnect, we are dedicated to making Leaf Home a workplace where you can win every day. Come grow your career with us.

Why Leaf Home

• We Win – Being driven every day to win is who we are
• People Powered – Recognized as a top Ohio and U.S. workplace by Great Place to Work®, Energage, and more
• Family Feel with Enterprise-Level Resources – You are important to us, and we’ve built a culture you’ll love
• Support – Inclusion, sustainability, and reliability surround everything we do
• Personal Growth – Dedicated to providing resources and encouragement for employee growth
• Mobility – Locations throughout the U.S. and Canada, with continued expansion

Position Summary:

The Benefits and Leave Specialist administers and supports employee benefits, retirement, leave of absence, and accommodation programs. This role is responsible for delivering compliant, consistent, and employee-focused administration across benefit and leave programs, including day-to-day administration of the Company’s 401(k) retirement plan, while ensuring alignment with company policies and regulatory requirements. This role partners with HR Business Partners, Payroll, HRIS, and external vendors to support benefits operations, retirement plan administration, leave case management, and the employee experience while aligning with Total Rewards strategy and governance

Essential Duties and Responsibilities:

• Manage end-to-end leave of absence cases, including intake, eligibility determination, documentation, approvals, tracking, and return-to-work coordination.
• Lead accommodation (ADA) processes, including documentation, evaluation, and coordination with managers and internal partners.
• Administer employee benefits programs, including enrollments, life events, eligibility, and ongoing maintenance. Identify and support process improvements across benefits and leave administration.
• Support day-to-day administration of the Company’s 401(k) retirement plan, including employee inquiries, eligibility and contribution matters, plan transactions, vendor coordination, reconciliations, compliance activities, and annual audit support. Escalate complex plan or fiduciary matters to Benefits leadership and appropriate advisors.
• Serve as the primary point of contact for employees and managers regarding benefits, retirement, leave, and accommodation questions that are not answered by our third-party support. Ensure clear and timely communication.
• Ensure compliance with FMLA, ADA, state leave programs, retirement, ERISA, and company benefit policies through consistent administration practices.
• Partner with Payroll, HRIS, HRBPs, and vendors to ensure accurate data flow, deductions, and case coordination.
• Coordinate with external vendors (benefits providers, disability carriers,401k leave administrators) to manage claims, issues, and escalations.
• Maintain and audit documentation, records, and reporting to ensure accuracy, compliance, and audit readiness.
• Support open enrollment processes, including system updates, employee communication support, and issue resolution.

Experience and Minimum Qualifications:

• 3-5 years of experience in benefits or leave administration.
• Strong working knowledge of federal and state leave laws, including FMLA, ADA, and applicable state programs.
• Experience managing sensitive employee situations with professionalism and confidentiality.
• Strong case management, organization, and documentation skills.
• Ability to interpret policies and apply them consistently across scenarios.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Knowledge, Skills, Abilities or Certifications:

• HR certification (PHR, SHRM-CP, or similar).
• Experience supporting multi-state leave administration.
• Experience working with disability vendors and leave management systems.

Travel Requirements:

• No travel is required

Overtime/Additional Hours Requirements:

• Additional and non-standard hours may be required (exempt).

Physical Requirements:

• Normal office environment.
• Performs indoor work in a climate-controlled environment.
• Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.

Are We Your Company?

Focused on Growth

Leaf Home is dominating the home improvement industry as we continue to grow. We work hard and play harder. With offices across the U.S. and Canada, our diverse team spans marketing, sales, installation, and service. We are committed to employee growth through:

• Innovating, Always – Providing cutting-edge solutions for employees and customers
• Partnering with Our Customers – Building trusted relationships at the core of everything we do
• Empowering Employees – Creating opportunities for growth and success in a supportive environment
• Supporting Our Communities – Giving back to the places our customers and employees call home

What We Offer

• Competitive medical, dental, and vision benefits after 60 days
• Retirement savings plan with company match
• Paid parental leave and generous paid time off programs
• On-campus fitness programs and meal delivery services
• Comprehensive health, wellbeing, financial wellness, and childcare benefits
• Opportunities for growth and advancement
• Employee assistance program with 24/7 legal, financial, and counseling support
• Employee discount marketplace with thousands of savings options
• Employee resource groups, including VetConnect and the Women’s Committee

Awards and Recognition

Leaf Home has been recognized as a top workplace by The Plain Dealer, is a multi-year recipient of Top Workplaces USA by Energage, and is Great Place to Work® Certified™. Additional recognitions include:

• Remodeling 550 list placements
• Smart Culture Awards for employee-focused culture
• Inc. 5000 and Inc. 5000 Regionals: Midwest growth recognition

For a full list of awards, visit www.leafhome.com/press/.

Diversity and Equal Opportunity

Leaf Home is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. Employment decisions are made without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, genetic information, veteran status, or disability, in accordance with applicable law.

Americans with Disabilities Act Statement and Contact

Leaf Home is committed to honoring the spirit and requirements of the Americans with Disabilities Act. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to [e-mail].