Benefits Enrollment Associate - Training Provided (Chicago)

The Dorne Region; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Job summary

The Dorne Region is hiring a Benefits Enrollment Associate in Chicago, on-site. This full-time role centers on guiding client conversations, supporting the enrollment process, and maintaining thorough follow-through from first inquiry to the next step.

You will engage individuals seeking clear information, learn their needs, coordinate the appropriate next step, and keep precise records to ensure nothing is missed between conversations.

Qualifications

• College degree not required.
• Background in customer service or other people-facing roles can transfer.
• Prior insurance experience not required.

Responsibilities

• Guide client conversations to determine needs.
• Support the enrollment process from start to finish.
• Maintain accurate records to prevent gaps across conversations.
• Coordinate next steps with clients and teams.

Skills

Client communication

Customer service

Record keeping

Coordination

Education

College degree not required

Job description

Helping someone understand their health and life benefit options clearly is meaningful work, and this role is built around doing it well.

The Dorne Region is hiring a Benefits Enrollment Associate in Chicago. This is a full-time, on-site position focused on guiding client conversations, supporting the enrollment process, and maintaining organized follow-through from the first question to the completed next step.

You will connect with individuals who need clear information, learn what they are looking for, coordinate the appropriate next step, and keep accurate records so nothing is missed between conversations.

Training and coaching are provided. A college degree and prior insurance experience are not required. Backgrounds in customer service, hospitality, retail, reception, recruiting, or other people-facing roles can offer strong transferable skills.

Develop your skills as a contractor while building client relationships and increasing your income potential. Consistent activity and strong client communication are the foundation for advancement into greater responsibility over time.

The Dorne Region supports teams across several U.S. markets and provides structured onboarding for motivated individuals ready to learn a professional process.