Benefits Coordinator I: Healthcare Access & Eligibility

Koniag Government Services; Wolf Point (MT); On-site; USD 53,000 - 57,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Parental leave

Life and disability insurance

Flexible spending accounts

Commuter benefits

Tuition reimbursement

Job summary

Koniag Advisory Business Solutions, LLC, a Koniag Government Services company, seeks a Benefits Coordinator I to support IHS patients in Wolf Point, MT. This role coordinates alternate health resources, verifies eligibility, and assists with enrollment to ensure timely access and financial integrity of programs.

The position is onsite with strong emphasis on HIPAA compliance, customer service, and accurate documentation across multiple programs.

Qualifications

• Minimum high school diploma or GED is required.
• Experience in benefits coordination, patient registration, medical billing, case management, social services, or related healthcare admin role.
• Knowledge of federal, state, and tribal healthcare benefits/eligibility programs.
• Experience conducting interviews and documenting findings accurately.
• Ability to maintain confidentiality and comply with HIPAA and privacy standards.
• Proficiency with computers, data entry, and EHR/patient management systems.

Responsibilities

• Conduct interviews with patients to assess eligibility for alternate health resources (Medicare, Medicaid, VA, workers’ compensation, SSI/SSDI, etc.).
• Review and determine eligibility for private health insurance and approve/deny coverage.
• Respond to inbound calls and verify patient coverage, benefits, or eligibility.
• Collaborate with Patient Registration to collect and record demographic/insurance information.
• Assist patients with applications, documents, and navigating agency processes.
• Monitor and follow up on pending claims to ensure timely resolution.
• Maintain accurate documentation per IHS policies and HIPAA.

Skills

Customer service

Communication

Interpersonal skills

HIPAA compliance

Data entry

EHR systems

Education

High school diploma or GED

Tools

EHR systems

Job description

Koniag Advisory Business Solutions, LLC, a Koniag Government Services company, seeks a Benefits Coordinator I to support IHS patients in Wolf Point, MT. This role coordinates alternate health resources, verifies eligibility, and assists with enrollment to ensure timely access and financial integrity of programs.

The position is onsite with strong emphasis on HIPAA compliance, customer service, and accurate documentation across multiple programs.