Benefits Coordinator

Adjoin; San Diego (CA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive Medical Coverage

Extremely generous retirement matching

100% Employer-paid long-term disabled

100% Employer-paid life insurance

Employee Wellness program

Mental health resources (EAP) with 5 5

Volunteer program with paid volunteer

Dental

Flexible Spending Account

Paid time off

Holidays

Job summary

Adjoin is seeking an AV Benefits Coordinator to support Veterans by conducting benefits screenings, assisting with applications, and coordinating appointments. You will advocate for clients, ensure follow-up, and maintain accurate case records within a housing-first program.

The role requires strong interpersonal skills, travel across counties/state as needed, and reliable access to a mobile device for field tasks. A Bachelor’s degree or related experience is essential.

Qualifications

• 18 years of age or older
• Bachelor’s degree or three years equivalent experience and/or educational equivalent in working with individuals with disabilities and/or Veterans
• Strong interpersonal skills are critical due to high interaction with people
• Demonstrated computer literacy and ability to maintain well-organized records and files
• Ability to follow instructions is essential
• Ability to multi-task, work under pressure and manage time effectively
• Ability to navigate confidential information with professional boundaries
• First-Aid/CPR certification or willingness to complete within 45 days of hire
• Ability to travel for meetings, conferences, trainings
• Insured, registered vehicle with CA driver's license
• Must have mobile device with reliable internet; reimbursement provided

Responsibilities

• Deliver and interpret Benefits Screenings
• Support clients in completing benefits applications
• Support clients in scheduling and attending benefits appointments
• Advocate and follow up for benefits eligibility and receipt issues
• Maintain positive communications with agencies, employers, families and clients
• Reports to the Intake Coordinator
• Complete logs, reports and client evaluations in a timely manner
• Provide direct service as needed and required
• Attend all required meetings and in-services
• Transport Veterans to appointments and housing searches
• Perform other duties as assigned

Skills

Interpersonal skills

Communication

Time management

Computer literacy

Education

Bachelor’s degree or 3 years equivalent experience in disabilities/Veterans

Tools

Case management software

Job description

For over 40 years, Adjoin has been dedicated to helping people find communities where they feel safe and respected, and where they can be themselves in every aspect of their lives. Adjoin provides services and advocacy for people with disabilities and Veterans. We serve more than 1400 clients annually throughout the state of California ranging in age from 18 to 83 years. We assist our clients to be productive citizens by providing a living and work environment where they feel challenged, respected, and accountable as they strive to meet the demands of life.

Our mission is to create limitless pathways for people to belong where they live, work, learn, and play.

Join Adjoin Veterans and help give Veterans the home they deserve. Our housing-first strategy ensures that every Veteran family we serve secures permanent housing. We are honored to support our Veterans through federal Veterans Affairs and state funding opportunities, such as Supportive Services for Veteran Families (SSVF).

At Adjoin, we create opportunities for Veterans to live, work, learn, and play in the communities we serve. If you are passionate about making a difference and supporting our nation's heroes, we invite you to join our dedicated team and help build a better future for our Veterans.

RESPONSIBILITIES & DUTIES

• The AV Benefits Coordinator is the case responsible staff member chosen to be responsible for but not limited to performingthe following essential job duties:
• Deliver and interpret Benefits Screenings
• Support clients in completing benefits applications
• Support clients in scheduling and attending benefits appointments
• Advocating and providing follow-up for clients regarding benefits eligibility and receipt issues
• Maintain positive communications and relationships with individuals in cooperative agencies, employers, involved members of families and clients.
• Reports to the Intake Coordinator
• Complete in a timely manner all logs, reports and client evaluations as required.
• Provide direct service as needed and required.
• Provides and attends all required meetings and in-services as assigned.
• Transport Veterans to appointments, housing searches, or other necessary locations, ensuring safety and timeliness during travel.
• Perform all other job duties as assigned.

MINIMUM QUALIFICATIONS AND SKILLS

• 18 years of age or older
• Bachelor’s degree or three years equivalent experience and/or educational equivalent in working with individuals with disabilities and/or Veterans.
• Since this position requires a great deal of interaction with people, well-developed interpersonal skills are critical.
• Demonstrated computer literacy and capability to maintain well-organized records and files.
• Ability to follow instructions is critical to this position.
• Ability to multi-task, work under pressure and manage time is also an essential component of this position.
• Demonstrated ability to effectively navigate and maintain professional boundaries as custodian of confidential information.
• Certification in an approved First-Aid and CPR class; or successfully complete an approved First-Aid and CPR class within 45 days of the date of hire.
• Ability to travel for meetings, conferences, seminars and trainings.
• Insured, registered vehicle in safe working condition, and proof of current CA driver’s license.
• Adjoin’s client case management platform requires employees to utilize a mobile smart device (i.e. cell phone/tablet) with reliable internet connectivity and data to complete certain essential job tasks. This position requires the employee to have a mobile smart device available to perform certain required essential functions, for which reasonable reimbursement is provided to the employee

POSITION REQUIREMENTS

• Ability to travel within and throughout the counties in which services are provided a minimum of 75% of the time.
• Ability to travel in and throughout the state on a quarterly basis to attend meetings, trainings, etc.
• Successful completion of pre-employment drug screen and background check.
• Acceptable DMV record.
• Physical evaluations may be required dependent upon specific assigned duties or compliance requirements and may include a TB test and/or a lift and transfer test

BENEFITS AND PERKS

• Competitive Medical Coverage
• Extremely generous retirement matching
• 100% Employer-paid long-term disability coverage
• 100% Employer-paid employee and dependent life insurance
• Employee Wellness program with fun incentives, prizes and chances to connect with your peers
• Mental health resources (EAP) with 5 free counseling sessions per year (for you AND your dependents)
• Volunteer program with paid volunteer hours for a cause of your choice
• Dental, Flexible Spending Account, paid time off, holidays, and more!

EEO

People matter. All humans deserve respect, dignity, and a place to build their own future. Here at Adjoin, we believe and live this every day. Adjoin is an equal opportunity employer, welcoming all individuals regardless of age, ancestry, disability, gender identity, genetic information, marital status, pregnancy-related conditions, race, religion, sexual orientation, and other protected characteristics. We are committed to creating a fair and inclusive workplace where every employee can thrive.

Qualifications

Licenses & Certifications

Preferred

Auto Insurance

Driver's License

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.