Benefits Coordinator

Grand Sierra Resort; Reno (NV); On-site; USD 42,000 - 64,000; Full time

Job summary

Grand Sierra Resort is seeking a Benefits Administration professional to manage FMLA/ADA processes and benefits communications. You will prepare eligibility packets, review medical forms, and coordinate with the Benefits Manager on approvals.

Responsibilities include disability claims handling, monthly leave reporting, and audits of enrollments. The role requires accuracy, discretion, and strong teamwork for a fast-paced HR environment.

Qualifications

• Knowledge of FMLA, HIPAA, and relevant benefits laws.
• Proficient with Microsoft Excel, Word, PowerPoint.
• Excellent written and verbal communication; ability to handle confidential information.
• Must be able to manage multiple tasks and work in a team.

Responsibilities

• Maintain contact with all team members and leadership for FMLA and ADA processes.
• Prepare FMLA/ADA packets within 5 days of request once eligibility is verified.
• Review physician forms and route to Benefits Manager for approval.
• Provide Short term and Long term disability forms as needed.
• Submit disability claims online to the company insurance provider.
• Provide monthly report to corporate on current team member leaves.
• Retrieve insurance premium payments and deliver to management.
• Prepare and send monthly eligibility information via displays, email and postings.
• Audit benefit enrollments and verify dependent documents.
• Attend weekly new hire orientation to present basic benefit options.

Skills

FMLA knowledge

HIPAA knowledge

MS Excel

Verbal & written communication

Detail oriented

Team player

Bilingual Spanish (preferred)

Tools

Datamagine

Job description

Essential Duties And Responsibilities

• Maintain and be primary contact with all team members and department leadership for FMLA and ADA processes.
• Prepare FMLA/ADA packets to provide within 5 days of team member request(s) once eligibility is verified.
• Review physician forms and verify completion of required information, then provide to Benefits Manager for approval.
• Provide Short term and Long term disability forms as needed.
• Submit disability claims online to current company insurance provider.
• Provide monthly report to corporate including all current team member leaves.
• Retrieve insurance premium payments from team members as needed and deliver to appropriate management.
• Prepare and send out monthly eligibility team member information via digital displays, email, social media, physical
• Audit benefit enrollments for completion and verify dependent documents have been received.
• Rotate with other benefit team members to attend weekly new hire orientation and present basic benefit options

Essential Duties And Responsibilities

Primary duties and responsibilities include, but are not limited to, the following:

• Maintain and be primary contact with all team members and department leadership for FMLA and ADA processes.
• Prepare FMLA/ADA packets to provide within 5 days of team member request(s) once eligibility is verified.
• Review physician forms and verify completion of required information, then provide to Benefits Manager for approval.
• Provide Short term and Long term disability forms as needed.
• Submit disability claims online to current company insurance provider.
• Provide monthly report to corporate including all current team member leaves.
• Retrieve insurance premium payments from team members as needed and deliver to appropriate management.
• Prepare and send out monthly eligibility team member information via digital displays, email, social media, physical
• Audit benefit enrollments for completion and verify dependent documents have been received.
• Rotate with other benefit team members to attend weekly new hire orientation and present basic benefit options

letters, etc.

• Audit benefit enrollments for completion and verify dependent documents have been received.
• Rotate with other benefit team members to attend weekly new hire orientation and present basic benefit options

available to the group.

• Mail out forms and documents to current and prior team members as needed.
• Scan documents to be entered into Datamagine.
• Assist via phone or in person with any team member benefit and/or leave questions and requests.
• Any other duties as assigned within the scope of this job description.

Knowledge/Skills/Abilities

• Knowledge of all applicable laws concerning medical insurance, HIPAA, FMLA, etc.
• Proficient computer skills including Microsoft Excel, Word, Power Point, etc.
• Excellent written and verbal communication skills, customer service and ability to maintain confidentiality
• Must be highly motivated, a self-starter who is able to juggle multiple projects simultaneously and successfully, many

• Must be able to work well as part of a team as well as work independently.
• Ability of simple reading, writing, math, and task completion skills is required.
• Must have the following skills: clerical, compiling, analyzing, precision working, following instructions, memorization

and problem solving.

• Ability to speak Spanish preferred but not required.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 21 years of age.

EDUCATION And/or EXPERIENCE

• Minimum 1 year experience in Benefits administration or Human Resources is required or any combination of

education, training, or experience that provides the required knowledge, skills, and abilities.

PHYSICAL DEMANDS

• While performing the duties of this job, the team member is constantly sitting and occasionally standing, walking,

reaching overhead, and bending over during the duration of their shift.

• Must be able to lift/carry 10lbs or less.
• The team member will constantly have repetitive use of both hands and require frequent light grasping motions and

occasional firm/strong grasping motions. Finger dexterity of both hands will be constantly required.

• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to

successfully perform the essential functions of this job. Reasonable accommodations may be made to enable

Individuals With Disabilities To Perform The Essential Functions.

WORK ENVIRONMENT

• Work performed consistently indoors alone and frequently with and around others. Team Member will perform work

face-to-face including verbal contact with others around computer equipment and other electrical devices.

• The noise level in the work environment is usually moderate.
• Team Member may be exposed to odor and/or secondhand smoke.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential

functions.