Benefits Coordinator

Citrus County Board of County Commissioners; Lecanto (FL); On-site; USD 52,000 - 76,000; Full time

Job summary

Citrus County Board of County Commissioners in Lecanto, Florida, seeks a Benefits Coordinator to administer employee insurance and wellness programs, ensure regulatory compliance, and serve as the main liaison with benefit providers.

The role oversees enrollment, audits, Open Enrollment, retirement plan coordination with the Florida Retirement System, and confidentiality of HR records while supporting payroll processes.

Qualifications

• Five years of progressive experience in benefits administration.
• Education: high school diploma required; bachelor’s preferred.
• Valid Florida driver license or state ID required for driving roles.
• PHR/SHRM-CP preferred; FEMA NIMS certifications within 90 days.

Responsibilities

• Manage and administer employee benefit programs ensuring compliance with plan provisions, regulations and County policies.
• Serve as primary liaison with carriers, third-party administrators, and insurance broker; and liaison for insurance agreements and renewals.
• Oversee Annual Open Enrollment and benefit invoice audits, and coordination with payroll.
• Coordinate enrollment with the Florida Retirement System and advise on retirement benefits and related policies.
• Maintain confidentiality and security of HR records and HRIS data; support front desk as needed.

Skills

Customer service

Communication skills

Attention to detail

Microsoft Office

Education

High School Diploma/GED

Bachelor’s degree preferred

Tools

Microsoft Office

HRIS systems

Job description

The Benefits Coordinator provides comprehensive administration, coordination, and compliance oversight for all employee insurance and wellness benefit programs and related regulatory requirements. Acts as the primary liaison between employees and benefit providers.

Detailed information regarding the County’s benefits package and retirement offerings may be found here: Benefits

To learn more about Citrus County: Citrus County Government and Official Guide to Crystal River and Citrus County, Florida

• Full-time, in-person position based in Lecanto, Florida, scheduled hours are Monday through Friday, 8:00 AM to 5:00 PM.
• Manage and administer employee benefit programs offered by the County, ensuring compliance with plan provisions, regulations and County policies. Assist employees with enrollment, questions, and procedures.
• Analyze current benefits by evaluating use, services, coverage, effectiveness, cost, plan experience, and competitive trends in benefits programs
• Serve as primary contact for carriers, third-party administrators, and insurance broker; and liaison for insurance agreements and renewals.
• Serve as the County’s liaison to the Florida Retirement System (FRS) including enrollment, plan selection, retirement and Deferred Retirement Option program applications. Advise on retirement benefits and related policies.
• Ensure compliance with applicable government regulations, timeliness and accuracy of required reporting and fees.
• Conduct monthly audits of benefit invoices and manage processes for employee separations and related benefit activities.
• Manage Affordable Health Care Act compliance, track and process reporting and payments to include Patient-Centered Outcomes Research Institute (PICORI Fee) 1094 and 1095 IRS reporting.
• Verify medical, dental, vision, Flexible Spending Account (FSA), Health Savings Account (HSA), and Consolidated Omnibus Budget Reconciliation Act (COBRA) enrollments and payments.
• Manage the annual Open Enrollment process. Verify and process changes with benefit providers and payroll.
• Coordinate annual employee health and wellness fair and oversee wellness committee.
• Participate in insurance plan renewal discussions, coordinate with brokers, carriers, and third-party administrators to obtain and review renewal proposals, contract terms, rates, and coverage information, and assist with the evaluation and implementation of benefit plan renewals.
• Maintain and serve as administrator for benefits management software and any other relevant Human Resources Information System (HRIS) programs for the County, as assigned. Create and implement training for benefit software to new users and for on-going refresher courses.
• Act as County’s liaison to the employee health clinic, verify employee eligibility, monthly census, and termination reporting.
• Process/verify new hire enrollments, termination of benefits, qualifying event changes, and any changes related to employee personal records and benefits.
• Manage and maintain strict confidentiality and security of records including specialized human resources databases, software systems and filing systems. This includes initiating, updating, and maintaining employee files and other relevant information in HR systems.
• Provide backup and assistance to front desk (HR Assistant) as needed.
• Respond timely to inquiries from employees, retirees and citizens.
• Perform other duties as required.

Education, Training, and Experience

• High School Diploma/GED equivalent, Bachelor’s degree preferred.
• Five (5) years of progressive and relevant experience directly related to administration, coordination, and compliance oversight for employee insurance and wellness benefit programs.

Skills and Abilities

• Excellent customer service skills, communication skills and strong attention to detail required.
• Must have strong organizational skills to plan, prioritize, multi-task and independently execute projects/tasks within specific deadlines while maintaining flexibility.
• Requires ability to maintain courteous and effective relations with County staff, elected officials, community interest groups and the public.
• Must have strong working knowledge of computers and be proficient in the use of Microsoft Office Suite of Products (i.e., Outlook, Word, Excel, etc.).

Certificates and Licenses

• Valid Florida Driver License (or must obtain within 30 days of establishing residency in Florida), or valid Florida Identification Card is acceptable only for positions not required to drive a county vehicle.
• Professional in Human Resources (PHR), SHRM Certified Professional (SHRM-CP) or similar human resources professional certification preferred.
• Must have or be able to obtain within 90 days certification in FEMA National Incident Management System (NIMS) courses:
  • IS-100.c: Introduction to the Incident Command System (ICS)
  • IS-700.b: An Introduction to the National Incident Management System

Physical Requirements/Work Environment

• Requires sitting most of the day.
• The job involves frequent lifting and carrying up to 10 pounds, and occasionally up to 20 pounds.
• The job requires frequent bending, twisting, and occasional squatting, climbing, kneeling, balancing, and reaching above shoulders.
• The job requires the completion of tasks that involve simple grasping, pushing, pulling, fine manual manipulation, and typing.
• The job requires normal visual acuity and field of vision, depth perception and color vision, hearing, and speaking.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Emergency Response/Recovery Activities

• All employees will be required to work before, during, or after an emergency. During an emergency, employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens. Emergency response duties may also include driving and/or operating a county vehicle or equipment and employees must obey all safety policies, and roadway rules and laws.

Must successfully pass a criminal background check.

Citrus County, Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Citrus County, Florida Board of County Commissioners (BOCC), is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age (40 or older), marital status, citizenship, physical or mental disability, genetic information, veteran status, or any other protected trait.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the Citrus County, Florida Board of County Commissioners in advance to allow sufficient time to provide an accommodation.

Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for vacancies and are encouraged to apply. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214) along with any other documentation as required by Rule 55A-7, Florida Administrative Code.

Pursuant to Chapter 119, Florida Statutes or the "Public Records Law," applications, resumes and personnel records are subject to public inspections. Details regarding the "Public Records Law" / "The Sunshine Law" / Florida Statutes and the statutory exemptions are available on websites such as the Florida Office of the Attorney General, Florida Senate and Florida Legislature. Additionally, Citrus County Board of County Commissioners Public Information section is located on our website.