Benefits Consultant

Verizon; Basking Ridge (NJ); Hybrid; USD 87,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

Life insurance

401(k) with company match

Paid time off

Job summary

Verizon is seeking a Health Benefits Operations professional to elevate the employee experience by optimizing health programs. You will leverage vendor relationships and data analytics to resolve escalations, ensure regulatory compliance, and design innovative wellness solutions for a large workforce.

The role involves overseeing daily vendor operations, reviewing SPDs/SBCs, and supporting annual renewal processes. A hybrid role with US-based office presence is required.

Qualifications

• Bachelor’s degree with four or more years of work experience.
• Experience in corporate employee benefits and healthcare vendor.
• Vendor management experience.
• Willingness to travel up to ~25% of the time.
• Experience with dental, vision, and prescription drug plans.
• Strong communication and cross-department collaboration.
• Experience analyzing data to derive insights.
• Ability to manage escalations and multiple projects.
• Familiarity with Generative AI tools to streamline workflows.

Responsibilities

• Elevate the employee experience and optimize health programs.
• Resolve complex benefit escalations and ensure regulatory compliance.
• Drive innovative wellness solutions for the workforce.
• Oversee day-to-day vendor operations with contractual and financial oversight.
• Monitor vendor reporting and use data analytics to evaluate plan outcomes.
• Review SPDs/SBCs and ensure HIPAA compliance with partners.
• Manage annual Health Plan renewal processes and year-over-year changes.
• Assist with mergers, RFP vendor evaluations, and enrollment system testing.

Skills

Vendor management

Data analytics

Communication skills

AI literacy

Problem solving

Education

Bachelor’s degree

Tools

Google Sheets

Google Slides

Job description

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you'll be doing...

Are you ready to elevate our employee experience and optimize our health programs? Leveraging your expertise in vendor management and data analytics, you will serve as a subject matter expert, resolving complex benefit escalations, maintaining regulatory compliance, and driving innovative wellness solutions for our workforce.

Additional responsibilities include:

• Act as the primary subject matter expert for dental, vision, and prescription drug plans. Partner with vendors to research, troubleshoot, and resolve complex employee benefit inquiries.
• Oversee day-to-day vendor operations, ensuring contractual compliance, operational efficiency, and financial oversight. Collaborate with vendors and internal teams to ensure alignment across key milestones and program deliverables, including all privacy, legal, security and related requirements are met.
• Monitor vendor reporting and leverage data analytics to evaluate plan outcomes, identify health trends, and recommend strategic plan design enhancements. Identify opportunities to streamline processes and promote employee self-service.
• Review Summary Plan Descriptions (SPDs), Summaries of Benefits and Coverage (SBCs) and benefit communications for accuracy. Track HIPAA compliance alongside vendor partners, generate quarterly reports, and partner with communications teams to keep internal and external benefit sites updated.
• Manage annual Health Plan Management (HPM) renewal process across health partners to make year over year changes to our benefits and provide updates to the benefit admin team to ensure changes are documented and implemented for the new plan year. Assist with special projects such as: benefit integrations resulting from mergers and acquisitions, RFP vendor evaluations, legislative updates, and Annual Enrollment system testing.

In this hybrid role, you may sit out of any Verizon hub office location in the continental US.

What we are looking for...

You’ll need to have:

• Bachelor’s degree four or more years of work experience.
• Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience with the corporate employee benefits department and/or with a healthcare vendor.
• Vendor management experience.
• Willingness to travel up to approximately 25% of the time.

Even better if you have one or more of the following:

• A degree.
• Experience managing vendors and medical, dental, vision and prescription drug plans.
• Strong communication skills and ability to build relationships as well as work collaboratively across departments and vendors.
• Experience in evaluating data and trends into actionable insights that will support broader plan strategy.
• Demonstrates ability to independently manage complex escalations and juggle multiple projects/competing deadlines.
• Demonstrates foundational AI literacy, with experience leveraging Generative AI tools to streamline workflows.
• Self-starter who comes to the table with out of the box ideas to improve processes.
• Familiarity with collective bargaining agreements is a plus.
• Strong PC skills including Google Sheets, and Google Slides.

Where you’ll be working

In this hybrid role, you’ll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours 40

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $86,500.00 - $150,000.00.