Benefits and Referral Coordinator Front Desk Medical Assistant

Orthopaedic Surgical Specialists; Torrance (CA); On-site; USD 80,000 - 100,000; Part time

Job summary

A healthcare organization in Torrance is seeking a friendly and organized Benefits and Referrals Coordinator. This key role involves managing health insurance authorizations, greeting patients, collecting payments, and assisting as a medical assistant. Ideal candidates have previous medical office experience, strong organizational skills, and excellent customer service abilities. Bilingual in Spanish is preferred. This is a part-time position with competitive benefits including health insurance and 401(k) matching.

Benefits

Health insurance

Paid time off

Training & development

Opportunity for advancement

401(k) matching

Bonus based on performance

Qualifications

• Previous medical office and medical assistant experience required.
• Knowledge of HMO authorizations (Optum/ TMIPA).
• Bilingual Spanish and English preferred but not required.

Responsibilities

• Health insurance authorizations submissions and follow up.
• Greet and check in patients.
• Collect co-pays and verify insurance eligibility.

Skills

Strong customer service skills

Excellent organizational skills

Familiarity with Microsoft Office

Knowledge of medical terminology

Proficient in using phone systems

Education

Minimum one year experience in medical office

Tools

Electronic medical records

Job description

Benefits:

Health insurance

Paid time off

Training & development

Opportunity for advancement

401(k) matching

Bonus based on performance

Job Summary

We are seeking a friendly, organized Benefits and Referrals Coordinator / Front Office Assistant / Medical Assistant to join our team! You will have an important role in our busy orthopedic surgery office and be an integral part of our patients' care. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team.

Responsibilities

2 to 3 days weekly Benefits and Referrals Coordination:

Health insurance authorizations submissions and follow up

Patient communication and coordination regarding insurance benefits and authorizations

Staff and physician communication regarding benefits and authorizations

1 to 2 days weekly Front Office Receptionist:

Greet and checking in patients

Collection of co-pays and balances

Verification of patient insurance eligibility and benefits

Answering phones/ messages, scheduling appointments and responding to patient requests or concerns in a timely manner

Addressing and distributing incoming faxes to corresponding staff or doctors

Part-time, 1 or 2 partial days weekly, medical assistant responsibilities including rooming patients, EHR entry, common orthopedic postop care, assisting with braces and splints, etc

Qualifications

Previous medical office and medical assistant experience required

Knowledge of HMO authorizations (Optum/ TMIPA)

Strong customer service skills

Excellent organizational skills and attention to detail

Familiarity with basic computer programs, such as the Microsoft Office suite

Knowledge of medical terminology, HIPPA regulations, ICD, and CPT coding

Proficient in using phone systems, general office equipment and electronic medical records

Bilingual Spanish and English preferred but not required

Full-time. Wages are dependent on experience. Minimum one year experience required.

If you are a friendly and organized individual with excellent communication skills with the above experience, we would love to hear from you.