Benefits Advisor & Client Solutions Specialist

Jobtailor; Cincinnati (OH); On-site; USD 35,000 - 52,000; Full time

Job summary

Jobtailor in Cincinnati, OH seeks a Community Benefits Advocate to conduct client interviews and determine needs. You will craft tailored solutions using a broad carrier toolbox and educate the community about available benefits, while providing follow-up support on claims.

You will stay current with changes in benefits and maintain strong client relations through proactive communication and reliable follow-up. This role focuses on advocacy and education for community members.

Qualifications

• High School Diploma or GED required
• Excellent verbal and written communication skills
• Proficiency in MS Word and email programs
• Drive to advocate for the community

Responsibilities

• Conduct interviews with clients to determine their needs
• Create custom solutions using our toolbox of over 220 named carriers
• Educate the community on benefits available
• Ensure support and follow up with claims
• Keep up to date with the changes in benefits available to clients
• Maintain excellent client relations with exceptional follow up

Skills

Excellent communication

Client relations management

MS Word proficiency

Community advocacy

Needs assessment

Education

High School Diploma or GED

Tools

MS Word

Email programs

Job description

Jobtailor in Cincinnati, OH seeks a Community Benefits Advocate to conduct client interviews and determine needs. You will craft tailored solutions using a broad carrier toolbox and educate the community about available benefits, while providing follow-up support on claims.

You will stay current with changes in benefits and maintain strong client relations through proactive communication and reliable follow-up. This role focuses on advocacy and education for community members.