Benefits Administrator I – Carrier Liaison

USI Insurance Services; Tulsa (OK); On-site; USD 35,000 - 48,000; Full time

Job summary

USI Insurance Services seeks an entry-level administrative professional to support team leaders and service teams in Tulsa. The role handles new business, renewals, and broker of record letters with carriers, acting as a liaison between carriers and internal staff.

Responsibilities include day-to-day customer service, responding to questions, assisting with claims and billing, and maintaining large group data and BOR letters. Familiarity with benefit plans and Excel is a plus.

Qualifications

• Entry level position; 1 year of employee benefits experience preferred.
• High School Diploma or GED required; bachelor’s degree a plus.
• Familiar with benefit plans a plus; eager to learn and develop professionally.
• Working knowledge of Excel; experience with data entry, formatting and formulas.

Responsibilities

• Provide day-to-day customer service to carriers, staff, and brokers; assist with claims and billing problems.
• Review, compile, and prepare group information for large group RFPs.
• Follow up with carriers on quotes and plan changes; approve enrollments.
• Maintain BOR letters; coordinate with brokers and carriers on plan design and rate info.
• Enter data into commission and client databases; maintain accurate case files.

Skills

Benefits knowledge

Data entry

Microsoft Excel

Education

High School Diploma or GED

Bachelor’s degree a plus

Tools

Microsoft Office Excel

Job description

USI Insurance Services seeks an entry-level administrative professional to support team leaders and service teams in Tulsa. The role handles new business, renewals, and broker of record letters with carriers, acting as a liaison between carriers and internal staff.

Responsibilities include day-to-day customer service, responding to questions, assisting with claims and billing, and maintaining large group data and BOR letters. Familiarity with benefit plans and Excel is a plus.