Benefit Verification Specialist - 259259

Medix™; Texas; On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Onsite training

Business casual attire

Job summary

Medix™ in the Dallas–Bedford area seeks detail-oriented candidates for an insurance benefits verification re-verification project. The role requires on-site presence within 50 miles of Bedford/Dallas, TX, with an 8-hour day, Monday–Friday, and December 2026 through March 2027.

Training is conducted onsite, and equipment is picked up and returned locally. Responsibilities include high-volume calls to verify insurance details, professional communication with patients and payers, and precise

Qualifications

• Minimum 1 year of Benefits Verification or Benefits Investigation experience.
• Strong knowledge of insurance benefits, EOBs, deductibles, claims, and payer portals.
• Excellent communication and documentation skills; reliable attendance.
• Willingness to attend onsite training and pickup/return equipment in person.

Responsibilities

• Make high-volume inbound and outbound calls to verify patient insurance information.
• Communicate professionally with patients, payers, providers, and pharmacies.
• Accurately document insurance details and verification outcomes.
• Meet daily productivity and quality targets while collaborating with the team.
• Protect confidential patient information and follow HIPAA regulations.
• Resolve basic questions related to the re-verification process.

Skills

Benefits verification

Insurance knowledge

Communication skills

Documentation skills

Attention to detail

Reliability

Education

High school diploma or GED

Job description

Join our team to support an annual healthcare insurance re-verification project! We’re seeking reliable, detail-oriented professionals with healthcare benefits experience to help patients verify their insurance coverage for prescription medications.

Position Highlights

• Location: Must live within 50 miles of Bedford/Dallas, TX
• Duration: December 2026 – March 2027; potential for extension
• Schedule: Monday–Friday, 8-hour shift between 7 AM–7 PM CST
• Equipment: In-person pickup in The Colony, TX, and return in Bedford, TX

Key Responsibilities

• Make high-volume inbound and outbound calls to verify patient insurance information.
• Communicate professionally with patients, payers, providers, and pharmacies.
• Accurately document insurance details and verification outcomes.
• Meet daily productivity and quality targets while collaborating with the team.
• Protect confidential patient information and follow HIPAA regulations.
• Resolve basic questions related to the re-verification process.

Required Qualifications

• 1 year of Benefits Verification or Benefits Investigation experience
• Strong knowledge of insurance benefits, EOBs, deductibles, claims, and payer portals
• High school diploma or GED
• Excellent communication, attention to detail, and documentation skills
• Reliable attendance and ability to meet performance goals
• Willingness to attend onsite training and pick up/return equipment in person

Preferred: Pharmacy PBM/HUB services and call center experience.

Business-casual attire and camera use are required during the workday.