Benefactor Progrm Liaison (RN): Administration: Per Diem

Hoag Health System; Newport Beach (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

Hoag Memorial Hospital Presbyterian is seeking a Benefactor Program Liaison to support donors and their families as part of the Hoag Hospital Foundation Benefactor Program. The role requires on-call availability to assist during appointments or surgeries and coordination of visits with Hoag and external physicians.

The position emphasizes concierge-type support, liaison with hospital staff, and timely patient pre-registration, with duties outlined by the Benefactor Program.

Qualifications

• Preferred: BSN or MSN
• Current licensure or interim permit as a Registered Nurse in the State of California
• Current California driver's license

Responsibilities

• Meet Benefactor and/or their immediate family members and spend time sitting with them, talking to, and assisting them with concierge-type needs.
• Attend scheduled appointments and surgeries with Benefactors and act as liaison for the Benefactor and/or family during the appointment or surgery at Hoag.
• Coordinate scheduled appointments within Hoag and with outside physician offices and perform patient pre-registration.
• Notify Department/Unit directors of scheduled Benefactor appointments or surgeries and obtain procedural orders prior to patient arrival for scheduled tests or procedures.
• Perform other duties as assigned.

Education

BSN or MSN

Job description

• The Hoag Memorial Hospital Presbyterian Benefactor Program was created and implemented by Hoag Hospital Foundation staff in partnership with Hoag Hospital administration and hospital staff. The Benefactor Program is a concierge program designed to steward our highest-level donors to Hoag. The Benefactor Team DOES NOT impact the speed, type, or level of medical care that Hoag Supporters receive from our medical staff. All patients receive the same quality of medical care at Hoag.
• The Benefactor Program Liaisons must be willing to work on an on-call basis to support Hoag Hospital Foundation Benefactor Program and be available to come to the hospital to assist our Benefactors (and/or their immediate family members/friends) as needed, any time during assigned day, evening, night, weekend or holiday shifts based on the monthly calendar.
• The Benefactor Program Liaison is responsible for meeting with the Benefactor and/or their immediate family members/friends and spend time sitting with them, talking to, and assisting them and their family members with any concierge-type needs or requests. Will meet Benefactors for scheduled appointments and surgeries and act as liaison for the Benefactor and/or their family for the duration of their appointment or surgery at Hoag. Will act as liaison for the Benefactor and/or family members to hospital staff in the ECU and other departments/units of the hospital. Will schedule requested appointments within Hoag and with outside physician offices and perform patient pre-registration. The Benefactor Program Liaison will notify Department/Unit directors of scheduled Benefactor appointments or surgeries and will contact physician offices to obtain procedural orders prior to patient arrival for scheduled test or procedure. Perform other duties as assigned.

Job Description

Primary Duties And Responsibilities

• The Hoag Memorial Hospital Presbyterian Benefactor Program was created and implemented by Hoag Hospital Foundation staff in partnership with Hoag Hospital administration and hospital staff. The Benefactor Program is a concierge program designed to steward our highest-level donors to Hoag. The Benefactor Team DOES NOT impact the speed, type, or level of medical care that Hoag Supporters receive from our medical staff. All patients receive the same quality of medical care at Hoag.
• The Benefactor Program Liaisons must be willing to work on an on-call basis to support Hoag Hospital Foundation Benefactor Program and be available to come to the hospital to assist our Benefactors (and/or their immediate family members/friends) as needed, any time during assigned day, evening, night, weekend or holiday shifts based on the monthly calendar.
• The Benefactor Program Liaison is responsible for meeting with the Benefactor and/or their immediate family members/friends and spend time sitting with them, talking to, and assisting them and their family members with any concierge-type needs or requests. Will meet Benefactors for scheduled appointments and surgeries and act as liaison for the Benefactor and/or their family for the duration of their appointment or surgery at Hoag. Will act as liaison for the Benefactor and/or family members to hospital staff in the ECU and other departments/units of the hospital. Will schedule requested appointments within Hoag and with outside physician offices and perform patient pre-registration. The Benefactor Program Liaison will notify Department/Unit directors of scheduled Benefactor appointments or surgeries and will contact physician offices to obtain procedural orders prior to patient arrival for scheduled test or procedure. Perform other duties as assigned.

Qualifications

Education and Experience

Preferred: BSN or MSN

License Required

• Current licensure or interim permit as a Registered Nurse in the State of California
• Current California driver's license

License Preferred

N/A

Certifications Required

N/A

Certifications Preferred

N/A

About Us

Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.

For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County’s health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.

Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.

Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.

To learn more about Hoag’s awards and accreditations, visit: https://www.hoag.org/about-hoag/awards-accreditations/ .

Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.