Bellperson (PT)

Radiate Hospitality; Berkeley (CA); On-site; USD 22,000 - 33,000; Full time

Job summary

Radiate Hospitality is seeking a friendly Bellperson/Valet at Hotel Shattuck Plaza in downtown Berkeley. You will greet guests, assist with arrivals and departures, and deliver concierge-style service to create a memorable stay.

Key duties include luggage handling, vehicle care, reservations help, and local recommendations, all performed with warmth and professionalism to ensure every guest feels valued. This on-site role emphasizes teamwork with Front Office and other departments, ensuring

Qualifications

• Previous bellperson, customer service, or hospitality experience preferred.
• Valid California driver’s license required.

Responsibilities

• Provide bellperson, valet, and concierge services from arrival to departure.
• Welcome guests with warmth and professionalism.
• Assist with luggage, taxi requests, and direct traffic flow.
• Deliver messages, packages, faxes, and hotel items as requested.
• Coordinate with Front Office and other departments to fulfill requests.

Skills

Customer service

Hospitality

Communication

Guest relations

Job description

Be the First Impression. Create Lasting Memories.

At Hotel Shattuck Plaza, we believe every guest interaction matters. Located in downtown Berkeley, our historic hotel offers opportunities to connect with travelers and create memorable guest experiences.

We are looking for a friendly, dedicated Bellperson / Valet to join our team. If you enjoy meeting people, helping others, and making guests feel welcome, we'd love to meet you.

What You'll Do

Help create a comfortable and enjoyable stay by providing bellperson, valet, and concierge services from arrival to departure.

Guest Experience & Hospitality

• Welcome guests with warmth, professionalism, and genuine hospitality.
• Assist guests during arrival and departure, creating positive first and last impressions.
• Listen to guest concerns, solve problems, and answer questions.
• Build connections with guests and personalize their experience whenever possible.

Bell & Valet Operations

• Handle guest vehicles with care and respect.
• Assist with taxi requests and direct traffic flow in front of the hotel.
• Safely transport guest luggage to and from assigned destinations.
• Protect guests' belongings, issue proper claim checks for stored bags, and keep stored belongings in locked areas.

Concierge & Guest Services

• Assist with restaurant and tour reservations, transportation arrangements, and local recommendations.
• Provide information about hotel services and attractions throughout Berkeley and the surrounding area.
• Deliver messages, packages, faxes, hotel items, and guest belongings as requested.

Hotel Knowledge & Teamwork

• Stay informed about hotel amenities, services, and daily operations.
• Work with Front Office and other departments to coordinate guest requests.
• Maintain cleanliness and order in guest service areas.

What Makes You a Great Fit

We're looking for someone who brings a welcoming attitude, care for guests and their belongings, and a commitment to helpful service.

Preferred Qualifications

• Previous bellperson, customer service, and/or hospitality experience preferred.

Required Qualifications

• Valid California driver's license is required.

Why You'll Love Working at Hotel Shattuck Plaza

• Work in the heart of downtown Berkeley.
• Meet travelers from around the world.
• Be part of a historic hotel focused on creating memorable guest experiences.
• Make a difference through thoughtful, personalized service.

Radiate Hospitality is an Equal Opportunity Employer - we welcome applicants of all backgrounds, identities, and abilities.