Bellperson

Montage International; Peapack-Gladstone (NJ); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Bellperson to enhance guest experiences. This role is vital for managing guest luggage and providing essential information about hotel services. Ideal candidates will have a passion for customer service and a strong ability to engage with guests. Join a team that values your contributions and offers a dynamic work environment where your efforts directly impact guest satisfaction. If you thrive in a fast-paced setting and are eager to create memorable experiences, this opportunity is perfect for you.

Qualifications

• Minimum of two years’ experience in customer service.
• Ability to speak, read, write, and understand English.

Responsibilities

• Assist with the full-cycle guest luggage program.
• Facilitate hotel room orientations and deliver amenities to guest rooms.

Skills

Customer Service

Communication

Problem Solving

Education

High School Diploma or equivalent

Job description

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Live Your Passion. Add Your Magic.

At Montage International, we are doing something different, exciting, and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion: do what you love. If this resonates with you, we look forward to receiving your application.

We welcome applicants with disabilities and provide reasonable accommodations as needed. Please discuss with our hiring managers during the selection process.

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Bellperson Attendant

Summary

The Bellperson will assist the Rooms leadership team in providing exceptional guest experiences. The role focuses on engaging guests throughout the hotel and managing the full-cycle guest luggage experience. This position supports the company's goals, objectives, vision, mission, and values.

Essential Functions

Job duties include, but are not limited to:

• Assisting with the full-cycle guest luggage program
• Facilitating hotel room orientations and delivering amenities and items to guest rooms
• Providing information about hotel rooms, services, and features to guests
• Driving hotel vehicles off property for guest drop-offs, pick-ups, or item retrievals as needed

Qualifications

• Minimum of two years’ experience in customer service
• Ability to speak, read, write, and understand English
• High School Diploma or equivalent
• Luxury hotel experience preferred
• Prior Bell position experience preferred

Physical Requirements

Must be able to stand and move quickly for up to 6 hours. Ability to bend, squat, and lift up to 60 lbs., including luggage and guest items. Capable of pushing and pulling carts and equipment weighing up to 250 lbs. Regularly required to bend, stoop, stretch, and perform cleaning tasks. Must have good grasping, writing, standing, walking, and visual abilities.

In the United States, we are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment testing.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing

Industries

• Hospitality

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