Bellman

The Inn at Mattei's Tavern; Los Olivos (CA); On-site; USD 20,000 - 28,000; Full time

Job summary

The Inn at Mattei's Tavern is seeking a Bellperson to warmly welcome guests and assist with luggage, transportation, and guest inquiries. You will act as a liaison between guests and hotel services to ensure seamless experiences and exceptional service.

Requirements include at least 1 year in hospitality, a valid driver's license, flexible scheduling, and advanced English. The position is based on site in Los Olivos, California, with hourly compensation starting at $17.51.

Qualifications

• 1 year of hospitality experience or more.
• Flexible schedule including weekends/holidays.
• Valid driver's license.
• Advanced English proficiency.

Responsibilities

• Assist guests with luggage to rooms, ensuring a smooth process.
• Provide warm greetings on arrival and assist guests as needed.
• Arrange transportation and provide local information on attractions and dining.

Skills

Hospitality experience

English proficiency

Customer service

Job description

Job Description

Embark on a dynamic role as a Bellperson, where your warmth and efficiency will be the first and last impression for our guests. As the ambassador of hospitality, you'll go beyond transporting luggage, creating a welcoming atmosphere and ensuring a smooth transition into the exceptional experiences that await them.

• Assist guests with the transportation of luggage to and from their rooms, ensuring a seamless and efficient process.
• Provide a warm and welcoming greeting to guests upon arrival, creating a positive first impression and offering assistance as needed.
• Arrange for transportation services, such as taxis or shuttles, and provide information on local attractions, dining options, and other amenities.
• Receive and deliver packages, mail, and other items for guests, ensuring secure and timely handling.
• Act as a communication link between guests and various hotel departments, facilitating requests and ensuring effective coordination of services.

Qualifications

• A minimum of one-year experience in the hospitality industry
• Ability to work a flexible schedule, including weekends and holidays, according to department needs
• Valid License to operate a motor vehicle
• Advanced English

This position starts at $17.51/hour

Additional Information

About Auberge Collection

Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin

Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

Railway Jonata LLC is an Equal Opportunity Employer, M/F/D/V. Railway Jonata LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Railway Jonata LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.