Bell Valet Attendant (On Call)

Pyramid Cape Cod Management LLC; United States; On-site; USD 14,000 - 20,000; Full time

Job summary

Pyramid Global Hospitality is seeking a friendly Bell Attendant to greet guests on arrival, assist with luggage, escort guests to their rooms, and provide room orientations with maps and directions to local attractions.

You will respond to guest inquiries, communicate with the Front Desk and radios, maintain a polished appearance, and move quickly to retrieve vehicles, ensuring a warm, efficient welcome across our properties.

Qualifications

• Superior customer service skills
• Ability to multi-task
• Ability to work well in a fast-paced environment
• Strong attention to detail and organization
• Ability to work closely with other departments to ensure optimum guest satisfaction
• Well-groomed
• Able to stand for long periods of time during shift(s)
• Able to move quickly to retrieve guests vehicles
• Previous experience preferred but not necessary

Responsibilities

• Greeting the guest upon arrival
• Smile and greet guests in a welcoming manner and use the guest’s name
• Assisting with their luggage and motor vehicle
• Escorting the guest to their room
• Provide room orientation in addition to hotel orientation via maps and directions
• Assisting with guest inquiries
• Communications with the Front Desk at all times
• Respond to and manage phone activity at the Bell station and company radios
• Maintain a professional appearance at all times

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

#PGH-CBI What you will have an opportunity to do:

Additional responsibilities include:

• Greeting the guest upon arrival
• Smile and greet guests in a welcoming manner and use the guest’s name
• Assisting with their luggage and motor vehicle
• Escorting the guest to their room
• Provide room orientation in addition to hotel orientation via maps and directions
• Assisting with guest inquiries
• Communications with the Front Desk at all times
• Respond to and manage phone activity at the Bell station and company radios
• Maintain a professional appearance at all times

REQUIREMENTS:

• Superior customer service skills
• Ability to multi-task
• Ability to work well in a fast‑paced environment
• Strong attention to detail and organization
• Ability to work closely and cohesively with other departments to ensure optimum guest satisfaction
• Well‑groomed
• Able to stand for long periods of time during shift(s)
• Able to move quickly to retrieve guests vehicles
• Previous experience preferred but not necessary

What are we looking for? Compensation: $12.50 - $12.50

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.