Bell Services Lead — Luxury Resort Guest Experience

EOS Hospitality; Marathon (FL); On-site; USD 35,000 - 45,000; Full time

Job summary

EOS Hospitality is hiring for Isla Bella Beach Resort in Marathon, FL. The role involves greeting guests, supervising Bell Staff, and ensuring exceptional service standards. Candidates should possess strong communication skills and the ability to provide outstanding customer service.

The position requires physical stamina for lifting luggage and maintaining a clean lobby area. Flexible scheduling is necessary as it involves working weekends and holidays. Join us to enhance guest experiences in a luxurious setting.

Qualifications

• Ability to lift and transport luggage up to 75 pounds.
• Ability to stand and move throughout the resort for extended periods.
• Ability to work flexible schedules including weekends and holidays.

Responsibilities

• Greet guests and provide exceptional customer service.
• Coordinate Bell Staff to ensure efficient service.
• Maintain cleanliness and organization of lobby and Bell Desk.

Skills

Strong verbal and written communication skills in English

Outstanding customer service

Leadership skills

Strong organizational skills

Ability to interact with diverse backgrounds

Attention to detail

Job description

EOS Hospitality is hiring for Isla Bella Beach Resort in Marathon, FL. The role involves greeting guests, supervising Bell Staff, and ensuring exceptional service standards. Candidates should possess strong communication skills and the ability to provide outstanding customer service.

The position requires physical stamina for lifting luggage and maintaining a clean lobby area. Flexible scheduling is necessary as it involves working weekends and holidays. Join us to enhance guest experiences in a luxurious setting.