Bell Person - Temporary

Martin Resorts, Inc.; California (MO); Hybrid; USD 19,000 - 28,000; Full time

Job summary

Peregrine Yountville Management LLC is seeking a Bell Person to assist with check-in/check-out and guest services in a luxury hotel setting in California. You will help guests with luggage, provide information about local attractions, and ensure a courteous, efficient experience.

Responsibilities include escorting guests, delivering luggage to rooms, handling room changes, and maintaining knowledge of hotel amenities.

Qualifications

• Must have a valid driver's license for the applicable state.
• Must be 18 years of age to operate a golf cart.

Responsibilities

• Assist with check-in/check-out processes in a courteous and efficient manner.
• Escort guests and deliver luggage to rooms; provide a brief tour of hotel services.
• Provide information, maps and directions to guests as required.
• Maintain awareness of VIP areas, events and hotel policies.
• Load/unload luggage carts and handle luggage tagging as needed.

Skills

Valid driver's license

18+ to operate golf cart

Job description

Position Summary - Pay Range $17.00/hour

The Bell Person is responsible for assisting with the check-in/check-out processes and accommodating guests during their stay in an attentive, courteous, and efficient manner.

Essential Functions

• Must adhere to the company’s Service culture – 4 Keys to creating guests for life.
• Must participate in all hotel required meetings and trainings.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform/business attire and nametag.
• Be knowledgeable of all VIP areas.
• Be aware of all daily events.
• Report Safety or Guests Hazards to the Guest services management or Safety and Loss Prevention team.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Must have thorough knowledge of the hotels, its’ features, and benefits.
• Load and unload luggage carts.
• Escort guests and deliver luggage to rooms and familiarize them with hotel services and amenities (hours of outlets, pool, and exercise room, etc.). Provide a brief tour of the guest room highlighting the main features and benefits.
• Check/store luggage for arrivals and departures with luggage tags.
• Deliver luggage or/and amenities to the guest rooms.
• Assist with room changes.
• Maintain current listing of local and area attractions, special events and activities.
• Maintain list of local transportation guides, churches, sports arenas, etc.
• Assist Houseperson with guest requests.
• Provide information, maps and directions as required.
• Abide by all hotel policies and safety rules.
• Perform other duties as requested by management.

Qualifications

• Must have a valid driver's license for the applicable state.
• Must be 18 years of age to operate a golf cart and Peregrine Yountville Management LLC

Working Conditions and Schedule

• Flexible and long hours sometimes required.
• Heavy work - Must be able to lift up to 100 lbs.
• Must be able to stand during entire shift.
• Must be able to move/maneuver in an outdoor environment during the changing seasons.
• This role requires operating a golf cart forPeregrine Yountville Management LLC

Please note this job description is considered to be a general outline of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may be subject to changes or revisions by Peregrine Yountville Management LLCat any time with or without notice.

Peregrine Yountville Management LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws.

Peregrine Yountville Management LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.