Bell Attendant

Hyatt Group; Salt Lake City (UT); On-site; USD 30,000 - 45,000; Full time

Job summary

Hyatt Group is seeking a dedicated Bell Attendant for Hyatt Regency Salt Lake City. In this visible role, you will provide exemplary guest service by welcoming guests and assisting with luggage delivery. Your responsibilities will include maintaining communication with the Front Office and Valet, offering local recommendations, and ensuring guests have a comfortable experience. Qualified candidates must possess effective communication skills, physical stamina, and the ability to work a flexible schedule, including weekends and holidays.

Qualifications

• Ability to effectively communicate in a fast-paced environment.
• Physical stamina to lift moderate amounts of weight.
• Ability to tolerate moderate amounts of walking.
• Experience and understanding of bell stand service.
• Flexible schedule availability for various shifts.

Responsibilities

• Provide exemplary service to guests in the lobby.
• Assist with luggage delivery to and from guest rooms.
• Unload luggage from vehicles and assist with storage.
• Deliver amenities and assist with recommendations.
• Provide guest services upon request.

Skills

Effective communication in fast-paced environment

Physical stamina

Ability to tolerate walking

Understanding of bell stand service

Flexibility for varied shifts

Job description

At Hyatt Regency Salt Lake City, we bring together spacious rooms, stunning mountain views, outdoor amenities, and exceptional dining in the heart of downtown, setting a new standard in hospitality. We’re looking for enthusiastic, service-oriented individuals who thrive on connecting with people from around the globe. As part of our team, you’ll proudly represent the Hyatt Regency brand and play a key role in delivering exceptional experiences for our guests every day. Take the first step toward joining a global company that values personal connections, teamwork, and exceptional service.

At Hyatt, we believe our guests choose us because we genuinely care about their experience. We’re dedicated to providing excellent service and creating moments that make a lasting impact.

Our team thrives in a supportive environment that encourages growth and rewards hard work. Whether you’re aiming to advance your career, learn new skills, or find a place where you can make a difference, we’re excited to have you on board.

Responsibilities

A Bell Attendant’s role is to provide the best service, by ensuring guests are comfortable with accommodations and are familiar with room offerings and features. This role must uphold the highest level of guest service and maintain constant communication with the Front Office and Valet to ensure guests are escorted, and their luggage and personal items are transported to and from the guest rooms efficiently. This highly visible role gives opportunity for casual conversation and hotel or local recommendations. The Bell Attendant is an ambassador in our lobby, providing thoughtful service and welcoming experience for our guests.

• Welcoming guests and providing exemplary service in lobby
• Offering assistance and delivery of luggage to and from guest room
• Unloading of luggage into and out of vehicle
• Assisting with luggage storage, package handling and delivery
• Amenity delivery and set up
• Assisting with restaurant and transportation recommendations
• Providing guest services upon request.

Qualifications

• Ability to effectively communicate in a fast-paced environment is required.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to tolerate moderate amounts of walking.
• Experience and a thorough understanding of bell stand service.
• Must be able to work a flexible schedule; including overnight and afternoon shifts with weekend and holiday availability.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.