Behavioral Technician Supervisor

Kathyirelandrecoverycenters; Williamson (WV); On-site; USD 42,000 - 64,000; Full time

Job summary

Kathyirelandrecoverycenters in Williamson, WV is seeking a Behavioral Health Supervisor to lead a team of Recovery Support Specialists and Behavioral Health Technicians in a residential SUD program.

This hands-on role oversees daily operations, supervises staff, ensures trauma-informed care, coordinates clinical programming, and steps in as RSS when needed to maintain continuity of care.

Qualifications

• Experience training, mentoring, or onboarding new staff.
• First Aid/CPR certification within 30 days of hire.
• Valid driver’s license and ability to transport patients per policy.
• Maintain an acceptable driving record.

Responsibilities

• Supervise RSS/BHTs and oversee scheduling and performance reviews.
• Coordinate with nursing, clinical, and admin teams for integrated care.
• Lead onboarding and ongoing RSS training.
• Ensure trauma-informed, patient-centered care and safety protocols.

Skills

Staff training

Mentoring

Team leadership

Job description

General Description

Behavioral Health Supervisor is a hands-on leadership role responsible for overseeing a team of Recovery Support Specialists/Behavioral Health Technicians (RSS/BHTs) within a residential substance use disorder (SUD) treatment facility. This individual ensures safe, compassionate, trauma-informed support services for clients by coordinating daily operations, assuring consistency in clinical programming, providing direct supervision, and modeling excellence in client care. The Supervisor will also perform the duties of an RSS as needed, promoting continuity of care and staff accountability.

Essential Duties & Responsibilities

Leadership Responsibilities

• Supervise, coach, and evaluate Recovery Support Specialists; ensure compliance with monthly supervision and annual performance review requirements.
• Collaborate with nursing, clinical, and administrative teams to ensure integrated, client-centered care.
• Develop and maintain the RSS staffing schedule; ensure appropriate coverage and alignment with team strengths and competencies.
• Lead orientation and onboarding for all new RSS staff, ensuring completion of training within the first 60 days.
• Develop and facilitate training materials, in-service education, and ongoing skill development for the RSS team.
• Model and support a patient-centered culture.
• Assure clinical schedule is followed and curriculum is adhered to.
• Monitor team adherence to facility policies, safety protocols, and therapeutic best practices.

Client Support and Direct Care

• Conduct comprehensive client orientations within 48 hours of admission, covering program rules, expectations, and support services.
• Facilitate psychoeducational and life skills groups to support recovery and reintegration.
• Support clinical processes including intake, UA administration, transportation, and recreational programming.
• Monitor and de-escalate behavioral issues, applying trauma-informed and ethical response strategies.
• Maintain detailed documentation of incidents, client progress, and shift activities per organizational policy.
• Ensure safe oversight of daily routines including housekeeping, meals, and medication lines.
• All other duties as assigned.

Qualifications and Knowledge

• Experience training, mentoring, or onboarding new staff.
• Must obtain First Aid/CPR within 30 days of hire.
• Valid driver’s license required; must meet all state-specific licensing requirements and be eligible to transport patients in accordance with state regulations and company policy.
• Maintain an acceptable driving record.