Behavioral Support Staff- Shift Lead

Morning Star Boys Ranch; Glenrose (WA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Paid time off

Health insurance after 60 days

Dental and vision insurance 50/50

AD&D insurance after 60 days

Tuition Assistance

Employee Assistance Programs

403b retirement plan

Free MUV Fitness gym membership

Job summary

Morning Star Boys Ranch is seeking a full-time Residential Treatment Shift Supervisor to lead direct care staff for youth ages 6-16 in a trauma-informed residential program in Spokane, WA. This role combines youth counseling, staff supervision, and behavioral health support to ensure high-quality care and compliance.

The Shift Lead will coordinate daily operations, collaborate with clinicians and educators, and provide coaching and training to staff.

Qualifications

• Must be at least 21 years old.
• Valid driver's license and be insurable through company vehicle insurance.
• Must pass Federal and State background checks including WATCH and Excluded individuals/entities search.
• Must have valid credentials as required for the position.
• High school diploma or equivalent and two years of experience working directly with children, or two years of social service education and one year of experience working directly with children, or four years of social service education may be substituted for the required experience.

Responsibilities

• Lead and supervise direct-care staff within a trauma-informed residential treatment program serving youth ages 6-16.
• Coordinate daily operations, staffing assignments, activities, appointments, and treatment-related services to ensure quality care and program compliance.
• Collaborate with clinicians, therapists, educators, case managers, and treatment teams to support individualized service plans and behavioral interventions.
• Provide coaching, training, mentorship, and performance feedback to Behavioral Support Staff.
• Ensure accurate documentation, reporting, medication administration oversight, and compliance with licensing, WAC, HIPAA, and agency requirements.
• Maintain a safe, therapeutic environment by supporting behavior management, crisis response, household operations, and youth engagement in school, treatment, and daily activities.
• Transport youth to appointments, school, community activities, and other program-related destinations in accordance with agency policies.
• Monitor safety concerns, incidents, and regulatory compliance while modeling professional boundaries, ethical conduct, and trauma-informed care.
• Participate in meetings, trainings, and quality improvement efforts to support positive outcomes for youth and families.
• Perform other duties as assigned.

Skills

Trauma-Informed Care

Behavioral Health

Residential Treatment

Crisis Intervention

Team Leadership

Staff Training

Youth Development

Child Welfare

Mental Health Support

Behavior Management

Documentation & Compliance

Direct Care Supervision

Therapeutic Milieu

De-escalation Techniques

Job description

Description

Shift Lead / Youth Counselor Supervisor (Residential Treatment)

Spokane, WA

Non-Exempt

Full-Time positions available

Morning Star Boys' Ranch is seeking a full-time Residential Treatment Shift Supervisor to lead direct care staff serving youth ages 6-16 in our Behavioral Rehabilitation Services program in Spokane, Washington.

This leadership role combines youth counseling, staff supervision, behavioral health support, trauma-informed care, and residential treatment services. Candidates with experience in social services, behavioral health, child welfare, youth programs, residential care, direct care, or case management are encouraged to apply.

Full-time positions available! Weekend availability is required for this position.

Who Should Apply:

Ideal Backgrounds Include

• Youth Counselor
• Residential Counselor
• Behavioral Health Technician
• Direct Care Supervisor
• Child Welfare Professional
• Juvenile Rehabilitation Staff
• Case Manager
• Social Worker
• Human Services Professional
• Residential Treatment Specialist
• Group Home Supervisor
• Youth Program Coordinator

Job Summary:

The Shift Lead / Residential Treatment Shift Supervisor leads direct-care staff in a trauma-informed residential treatment program serving children and adolescents with behavioral, emotional, and mental health needs. This position ensures regulatory compliance, staff development, behavior management implementation, safety, treatment plan support, and positive youth outcomes.

As a Shift Lead, your job duties will include: Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.

• Lead and supervise direct-care staff within a trauma-informed residential treatment program serving youth ages 6-16.
• Coordinate daily operations, staffing assignments, activities, appointments, and treatment-related services to ensure quality care and program compliance.
• Collaborate with clinicians, therapists, educators, case managers, and treatment teams to support individualized service plans and behavioral interventions.
• Provide coaching, training, mentorship, and performance feedback to Behavioral Support Staff.
• Ensure accurate documentation, reporting, medication administration oversight, and compliance with licensing, WAC, HIPAA, and agency requirements.
• Maintain a safe, therapeutic environment by supporting behavior management, crisis response, household operations, and youth engagement in school, treatment, and daily activities.
• Transport youth to appointments, school, community activities, and other program-related destinations in accordance with agency policies.
• Monitor safety concerns, incidents, and regulatory compliance while modeling professional boundaries, ethical conduct, and trauma-informed care.
• Participate in meetings, trainings, and quality improvement efforts to support positive outcomes for youth and families.
• Perform other duties as assigned.

Requirements

• Must be at least 21 years old.
• Must have a valid driver's license and be insurable through company vehicle insurance.
• Must pass Federal and State background checks to include WATCH and Excluded individuals/entities search. Background checks will be completed upon scheduling for interview.
• Must have valid credentials as required for the position.
• High school diploma or equivalent and two (2) years of experience working directly with children, or two years of social service education and one (1) year of experience working directly with children, or four years of social service education may be substituted for the required experience.

Preferred Knowledge & Skills

• Trauma-Informed Care
• Behavioral Health
• Residential Treatment
• Crisis Intervention
• Team Leadership
• Staff Training
• Youth Development
• Child Welfare
• Mental Health Support
• Behavior Management
• Documentation and Compliance
• Direct Care Supervision
• Therapeutic Milieu
• De-escalation Techniques

Education and Experience

Benefits offered to FULL-TIME employees include:

• Paid time off
• 100% company-paid health insurance for employees after 60 days of employment
• Dental and vision insurance 50/50 premium split for employees after 60 days of employment
• AD&D insurance after 60 days of employment
• Tuition Assistance
• Employee Assistance Programs
• 403b retirement plan
• Free MUV Fitness gym membership
• And more

Pay: $22.00-$28.00 per hour, depending on education and experience

This position will require weekend availability.

Equal Employment Opportunity Policy

Morning Star Boys’ Ranch and Morning Star Community Services provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Requirements

• Must be at least 21 years old.
• Must have a valid driver's license and be insurable through company vehicle insurance.
• Must pass Federal and State background checks to include WATCH and Excluded individuals/entities search. Background checks will be completed upon scheduling for interview.
• Must have valid credentials as required for the position.
• High school diploma or equivalent and two (2) years of experience working directly with children, or two years of social service education and one (1) year of experience working directly with children, or four years of social service education may be substituted for the required experience.