Behavioral Support Specialist for Mobile Crisis Response Team

Advanced Behavioral Health, Inc.; Baltimore (MD); On-site; USD 50,000 - 58,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with employer match

FSAs

Life insurance

Disability insurance

Employee Assistance Program (EAP)

Paid time off

Laptop and cell phone

Job summary

Advanced Behavioral Health, Inc. is seeking a Behavioral Support Specialist in Baltimore, MD to join the CART team and provide person-focused therapeutic services for children, adolescents, and families facing mental health events of varying acuity.

You will contribute to plans of care, conduct assessments, crisis interventions, referrals, and education, while aligning with treatment goals and community resources to support recovery and wellness.

Qualifications

• Bachelor’s degree in Social Work, Psychology or health-related field.
• Experience with troubled youth and crisis response preferred.
• Experience with high acuity mental health crises is preferred.
• Must handle highly charged stressful situations.
• Valid and unrestricted driver’s license with proof of automobile insurance.

Responsibilities

• Provide mobile/urgent care response to children, adolescents and families in Baltimore City via referrals and face-to-face response.
• Provide therapeutic services for individuals in crisis.
• Work with mobile crisis team and community partners to support crisis processes.
• Develop crisis plans and linkages to care for clients in crisis.
• Support continuity of care by connecting clients to behavioral health and community resources.
• Empower individuals to be self-advocates using a strengths-based approach.
• Provide information and referrals to families when direct contact is not possible.
• Attend trainings and meet monthly for supervision.
• Communicate regularly with clinical staff, guardians, and parents.
• Comply with CARF/COMAR/HIPAA/state regulations and EMR documentation standards.

Skills

Empathy

Crisis intervention

Communication skills

Customer service

Interpersonal skills

Education

Bachelor's degree in Social Work, Psychology or health-related field

Tools

EMR system

Driver's license

Job description

Advanced Behavioral Health, Inc. is looking for a Behavioral Support Specialist in our Baltimore, MD location to work as part of the interdisciplinary Child and Adolescent Response Team (CART) to provide person‐focused therapeutic services for children and adolescents, and their families, experiencing mental and behavioral health events of varying acuity. The Behavioral Support Specialist will contribute to the collaborative plan of care and delivery of services to individuals through assessment, evaluations, crisis interventions, referrals, education, linkage to care, and progress toward treatment plan outcome‐based goals.

ABHis a family centered mental health program that offers a wraparound approach to treatment. We specialize in Psychiatry, Off-Site Counseling Services, On-Site therapy, and Therapeutic Mentoring. If you share our mission and vision, we invite you to join a team that wants to make a difference within the community.
Job Types:W2: Full-Time
Compensation: $50,000 - $58,000 annual
Hours: Monday‐Friday from 8:30 am – 7 pm, 8 hour shifts.
Location: Baltimore, MD

Essential Functions

• Provide mobile/urgent care response to children, adolescents and their familiesliving in Baltimore City through referrals from 988 (National Suicide & CrisisLifeline), DSS, etc., via telephone consultation/triage and face‐to‐face responsein schools, home, or community.
• Provide therapeutic services for individuals in crisis who are experiencing mental and behavioral health events.
• Work collaboratively with mobile crisis team as well as community partners to provide support to individuals through crisis process.
• Work with children and adolescents in crisis to develop a crisis plan, provide linkages to care, and introduce other crisis planning tools and professionals.
• Work with clients to assist with continuity of care by supporting connection to behavioral health, addiction, peer recovery, and other community resources.
• Empower individuals to become self‐advocates for their own recovery and wellness using a strengths‐based perspective.
• Provide information and referrals by mail to all families when there is no response following an attempted direct contact with the family.
• Provide up to six weeks of stabilization services to children and families.
• Attend and complete all required trainings both in person and online.
• Meet monthly for individual and group supervision sessions.
• Communicate regularly with clinical staff and guardians and parents.
• Comply with CARF/COMAR/HIPPA/State compliance regulations.
• Comply with EMR and uphold the 48‐hour documentation standard.
• Other duties and responsibilities as assigned under the CART contract with Baltimore City.

Qualifications

• Bachelor’s degree in Social Work, Psychology or health‐related field
• Prior experience working with troubled youth and/or crisis response desired.
• Experience working with high acuity clients in mental health crisis is preferred.
• Must have ability to handle highly charged stressful and emotional situations.
• Valid and unrestricted driver’s license with proof of current automobileinsurance.
• Ability to manage, delegate and manage multiple tasks.
• Ability to travel.
• Must be sensitive to the cultural and socioeconomic differences present amongthe practices service population.
• Empathy and Compassion.
• Excellent customer service, listening, interpersonal, and organizational skills.
• Responsible, reliable, and punctual.
• Must demonstrate understanding of managed care concepts and willingness toprovide treatment and work within that system.

Full-Time Employee Benefits

• Medical, Dental, Vision
• 401(k) Retirement Plan with Employer Match
• Dependent Care Flexible Spending Accounts (FSAs)
• Voluntary Term Life Insurance
• Employer Paid Basic Life Insurance, Short-Term Disability, Long-Term Disability
• Voluntary Insurance Policies:Accident, Cancer, Critical Illness, Hospital Confinement
• Employee Assistance Program (EAP)
• PTO Accruals, Paid Holidays, Floating Holiday, Wellness Day, Paid Birthday
• Company Issued Laptop and Cell Phone

ABH is committed to diversity and to equal opportunity employment. ABH does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender identity and expression, age, height, weight, physical or mental ability (including HIV status), veteran status, military obligations, or marital status. This policy applies to hiring, internal promotions, training, opportunities for advancement, and terminations and applies to all ABH employees, interns, clients, and contractors.