Behavioral Services Specialist

Homes-For-Independent-Living; Town of Brookfield (WI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Referral bonus

Health, dental, vision

401k

Paid time off

Company stock

Tuition reimbursement

Discount programs

Job summary

MyPath is hiring a Behavioral Service Specialist to monitor and provide active support to clients and direct support staff in residential settings for individuals with complex behavioral challenges. Use your human services experience to assist adults with disabilities in our Wisconsin programs.

You will respond to behavioral events, investigate incidents, mentor staff, and contribute to trainings and case records.

Qualifications

• Requires a high school diploma or equivalent and two or more years in Human Services.
• Bachelor’s degree in psychology, social work or related field preferred.
• Exceptional problem-solving and communication skills; highly organized; able to work under tight deadlines and with little direction.

Responsibilities

• Responds urgently to behavioral events to provide staff with assistance, direct intervention, and post-event support.
• Investigates behavioral incidents, reviews training records, and shares findings with leadership.
• Mentors on-floor staff through training under supervision.
• Assists in preparing root cause analyses and reports for management review.
• Participates in reports to internal/external stakeholders and updates Behavioral Support Plans as assigned.
• Contributes to training program enhancements based on events and best practices.

Skills

Communication skills

Problem-solving

Organizational skills

MS Office

Driver's license

Education

High school diploma or equivalent

Bachelor’s degree in psychology, social work or related field preferred

Tools

MS Office

Job description

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.OverviewHIL is hiring a Behavioral Service Specialist, monitor and provide active support to clients and direct support staff in residential support settings for individuals with complex behavioral challenges. Use your human services experience to support adults with disabilities at Homes for Independent Living!ESSENTIAL FUNCTIONS• Responds urgently to behavioral events, either by phone, video or in person, to provide involved staff with necessary assistance which may include but is not limited to direct intervention as well as post event encouragement and practical support to move beyond the behavioral event. Provides updates to the Behavioral Services Coordinator, Director of Behavioral Services, and Regional managers as needed.• Assists in investigating behavioral incidents to identify the cause(s) of the event, the responses initiated by staff and client responses. May conduct meetings with staff, other non-employee witnesses, and potentially clients. Reviews staff training records. Reports findings and preliminary recommendations to the Director of Behavioral Services. Works with the Behavioral Services Coordinator or Director of Behavioral Services to revise recommended actions and shares final with regional leaders as directed.• Mentors direct support supervisors and non-supervisory staff through on-the-floor training under the supervision of the Behavioral Services Coordinator or Director of Behavioral Services.• Assists in preparation of a written root cause analysis report based on investigation findings received from investigative team regarding client behavioral events that resulted in an HIL employee incurring a lost time injury and submits it to the Behavioral Services Coordinator or Director of Behavioral Services for review and direction on next steps.• May participate in presenting verbal or written reports to internal or external agency employees or stakeholders and updates Behavioral Support Plan as assigned by the Behavioral Services Coordinator or Director of Behavioral Services.• Assists in the enhancement of company trainings based on experiences with behavioral events and best practices identified through the review of behavioral events. May be required to serve as a certified trainer for Mandt and CPI.• Recommends new evidence-based training programs for staff based on client groups and individual diagnoses to increase the effectiveness of staff support and interventions and to decrease escalation of agitation requiring intervention.• Assists with providing continuing education, quality assurance and ongoing support on the proper use of approved restrictive measures and behavioral support techniques per individual Behavioral Support and Crisis Plans.• Promptly reports any arrests/charges issued by law enforcement to the Supervisor. Reports allegations of abuse, conflict of interest, harassment, or fraud to appropriate level of management.KNOWLEDGE, SKILL and ABILITY REQUIREMENTSRequires a high school diploma or equivalent and two (2) or more years of experience working in the Human Service field specifically with individuals who present mild to significant behavioral support needs. Additionally, training and/or mentorship experience is preferred. Bachelor’s degree in psychology, social work or related human services field preferred.Exceptional problem-solving and communication skills. Highly organized with an ability to work under tight deadlines and with little direction. Must possess excellent presentation skills and be able to make sound decisions in a timely and confident manner.Proficient in Microsoft Office applications.Flexibility with schedule, ability to work various shifts, and ability to respond urgently to situations as they arise.Has valid Wisconsin Driver’s License and maintains insurance on personal vehicle.Benefits:Pay is commensurate with experience and location.Referral Bonus Program - $2,000 Bonus per positive referralHealth, Dental, Vision, 401k, Life Insurance, Paid Time off, Company StockAccess up to 50% of your earned paycheck before pay day comesTuition Reimbursement and Loan Pay-down ProgramsCompany discount programs.Additional InformationMyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.Our CultureAt MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:PassionAccountabilityTeamworkOpennessContinuous Learning and InnovationAs an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all.MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.