Behavioral Health Technicians - ENTRY LEVEL (Springfield)

BBH Burrell Behavioral Health; United States; On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

All-Inclusive Benefits Package

Telemedicine 24/7 access

Career Advancement & Training

Job summary

Brightli is seeking a Behavioral Health Technician in Springfield, MO, offering full- or part-time roles. The role emphasizes direct care for clients dealing with mental health and substance use support, with a focus on empathy, observation, and collaboration with the treatment team.

The position includes overseeing daily activities, crisis response, group activities, client transportation, and documentation to support therapeutic goals.

Qualifications

• Empathetic, observant, and responsible individuals to provide direct care.
• Excellent communication and observational skills are required.
• Exception to qualifications may be made by the Executive Team member.

Responsibilities

• Monitor client activities and document observations relevant to client progress or behavior.
• Facilitate group rehabilitative support, education, recovery skills, or recreation groups as scheduled.
• Provide transportation for clients to and from appointments as needed.
• Encourage clients to adhere to program rules in a trauma-informed manner and report concerning behaviors to the treatment team.
• Assist clients with personal care (e.g., grooming, bathing, dressing) when needed.
• Oversee medication administration per policy and procedure (training permitting).
• Maintain a safe, clean environment and report maintenance or safety concerns.

Skills

Empathy

Observational skills

Communication skills

Education

High School diploma or equivalent

Job description

Job Description

Job Title: Behavioral Health Technician Location: Springfield, MO Employment Type: Full or Part Time

Job Summary: Join our compassionate team as a Behavioral Health Technician and play a vital role in making a difference in the lives of individuals seeking mental health and substance use support. We are seeking empathetic, observant, and responsible individuals to provide direct care and support to our clients. As a Behavioral Health Technician, you will have the opportunity to foster positive change, promote well-being, and contribute to a collaborative and supportive environment. If you are passionate about helping others and possess excellent communication and observational skills, this is the perfect opportunity to make a meaningful impact. As a Behavioral Health Technician, you will be responsible for providing direct and supportive care to clients/patients. Your duties will include overseeing day-to-day activities, redirecting clients/patients when needed, monitoring health (vital signs), intervening and responding to crises, communicating with the treatment team, facilitating group education/structured activities, and transporting clients/patients as necessary. You will also be responsible for understanding client/patient treatment plans, documenting behavior, and ensuring a safe, therapeutic environment. The Behavioral Health Technician position offers

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, generous paid time off, and more
• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits
• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Career Advancement & Wage Growth - Grow in your career with great opportunities for upward mobility and added income
• Comprehensive Training - Learn and develop skills with our robust on-the-job training
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement
• Opportunities for professional development and continuous learning

Key Responsibilities

• Monitor client activities and document observations relevant to client progress or behavior, including bed checks during overnight shifts.
• Facilitate group rehabilitative support, education, recovery skills, or recreation groups as scheduled and assigned.
• Provide transportation for clients to and from appointments as needed.
• Encourage clients to adhere to program expectations and rules in a trauma-informed manner, communicating any concerning behaviors to the treatment team.
• Assist clients with personal care (e.g., grooming, bathing, dressing) when needed.
• Oversee medication administration per policy and procedure and as permitted by appropriate training certifications/permissions.
• Ensure a safe and clean environment by observing general rules of good housekeeping and reporting any maintenance problems or safety concerns.

Education, Experience, and/or Credential Qualifications

High School education OR equivalent and two (2) years responsible employment Experience in Human Services or related field preferred.

Exceptions to the qualifications listed may be made by the appropriate Executive Team member.

St. Louis County Programs

St. Louis County Programs: Bachelor’s Degree, OR MAADC I or II For Residential Care Facility (RCF): Must attain credentialed as a Level 1 Med Aid (LIMA) and be Insulin Certified within the first ninety (90) days in position.

Additional Qualifications

• Must be at least twenty-one (21) years of age to operate a company-owned vehicle.
• Must be at least twenty-three (23) years of age to operate a company-owned fifteen (15) passenger van.
• Valid Driver’s license in state of residency with an acceptable driving record.
• Extensive knowledge of the policies, procedures, and regulations of the program to which the Employee is assigned.
• Current driver’s license, acceptable driving record and current auto insurance
• First Aid certification within three (3) months of beginning employment and upon renewal date.
• Medication Administration according to the program standards.
• Behavioral Management training completed within thirty (30) days of employment or first available class after start date.
• Achievement of thirty-six (36) hour training requirements within 2-year period in accordance with 9 CSR 10-7.110 E 1

Physical Requirements

Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body. Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time.

Brightli is on a Mission

Brightli on our mission to transform lives and communities by providing compassionate, innovative care.

Your dedication as a Behavioral Health Technician will directly contribute to our goal of creating a healthier, more resilient world.

Keywords: behavioral health, mental health, direct care, patient support, rehabilitation, crisis intervention, therapeutic environment, healthcare, social services, full-time

Position Perks & Benefits

• Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
• Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more
• Top-notch training: initial, ongoing, comprehensive, and supportive
• Career mobility: advancement opportunities/promoting from within
• Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.

Brightli Snapshot

200 locations 4 states 19 subsidiaries and/or affiliates 5k+ employees

We are an Equal Employment Opportunity Employer.

Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care. Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), Southeast Missouri Behavioral Health (SEMO), Firefly, Adult and Child Health, and Places for People. While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.