Behavioral Health Technician Supervisor

NORTHSTAR-BEHAVIORAL-HEALTH-NETWORK-LLC; Fergus Falls (MN); On-site; USD 35,000 - 50,000; Full time

Job summary

NORTHSTAR-BEHAVIORAL-HEALTH-NETWORK-LLC is seeking dedicated staff in Fergus Falls, Minnesota, responsible for maintaining shift coverage and training new hires. The role involves monthly meetings and ensuring adherence to health standards, while actively promoting a supportive environment for clients.

The ideal candidate should possess at least a high school diploma, CPR, and First Aid certification. A valid Minnesota driver's license and ability to perform physical tasks are required. Join our team and make a difference!

Qualifications

• Must have CPR and First Aid certification or willingness to participate.
• Must be eighteen years old and have a valid Minnesota driver's license.
• Successfully complete a background study.

Responsibilities

• Responsible for maintaining coverage for all open shifts.
• Conduct monthly Behavioral Health Technician meetings.
• Train and develop new hires.

Skills

Communication

Problem solving

Team collaboration

Dependability

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Description

Role Essential Responsibilities

• Responsible to maintain coverage for all open shifts
• Weekly 1:1 meetings with Development Director
• Review time cards and approve time bi-weekly (Monday)
• Attend weekly meetings with all other supervisors and Development Director
• Conduct monthly Behavioral Health Technician meetings as a group, along with the Development Director
• Promote consistency at all times
• Follow the on-call procedure for site
• Audit all daily checklists
• Audit kitchen for Department of Health standards
• Taking ownership when problem solving
• Follow chain of command
• Notify the Development Director when any corrective action is needed within 24 hours of incident
• All corrective action needed to be completed and presented within 72 hours of incident
• Ensure Development Director is involved in all Disciplinary Action meetings
• Complete monthly rounding and keep on file
• Have on-call phone once per month
• Email Development Director maintenance requests within 24 hours if non-emergency
• Check kitchen every morning for cleanliness
• Conduct/coordinate fire drills once per month
• Follow up daily to ensure that the client UA’s are completed
• Show recognition on a weekly basis through email and include the Development Director
• Send weekly emails to the Development Director about hiring needs
• Train and develop new hires
• Maintain an up-to-date knowledge of program philosophy and policies and procedures, Rule 45G requirements, house operations, including client rights and confidentiality
• Complete and assist counselor with intake/admission procedures, orientation of new clients and coworkers
• Encourage clients to achieve their goals by functioning as a positive role model
• Participate in client recreational activities with a positive attitude
• Serve as a resource for clients through knowledge of services and opportunities in the community
• Administer client medications and document accordingly
• Documentation of client information in the communication’s log and completion of other forms
• Clearly understand the program mission and how this work integrates with and advances the goals of the program
• Use sound decision making skills, exhibiting good judgment and realistic understanding of issues
• Objectively document client-related topics in client files and communication logs
• Be diplomatic and exhibit sensitivity toward other staff and client’s feelings, needs, values and opinions
• Have a willingness to seek assistance in making decisions
• Continuously seek out to improve by suggesting solution to operational struggles through soliciting input form co-workers including treatment director
• Respond constructively to feedback with an open mind
• Interact, communicate and collaborate with team members to support the mission of NBH
• Demonstrate behavior that shows employee is striving to maintain a positive environment by role modeling appropriate language and using respectful social skills
• Participate in staff meetings
• Maintain current knowledge of facility/house and client activities
• Plan work tasks to coincide with programming requirements
• Set priorities in monitoring clients, completing rounds, documentation of pertinent information and completion of other assignments
• Available, in a friendly, respectful, dignified manner to clients for questions and other assistance
• Handle multiple tasks simultaneously
• Is highly dependable and can be counted on to work independently, having the ability to work with little direction

Requirements

• High school diploma or GED
• Successfully complete a background study
• Must know and understand the implications of 245G, sections 245A.65, 626.557, and 626.5572, and Chapter 260E.
• Must understand and follow NBH's Drug and Alcohol Policy
• Must be eighteen years old
• CPR and First Aid certified or willing to participate in courses provided by NBH
• Must have a valid Minnesota driver’s license and acceptable driving record
• Proficient working knowledge of Microsoft Office and internet research
• Physical ability to perform the responsibilities of the position which include, bending, stopping, sitting, walking and lifting at least 30 pounds