Behavioral Health Technician- Psychiatric Emergency Department, Full Time Nights

Cape Fear Valley Health System; United States; On-site; USD 25,000 - 30,000; Full time

Job summary

Cape Fear Valley Medical Center in Fayetteville, NC, seeks a Behavioral Health Technician for the Psychiatric Emergency Department night shift. You will observe and record patient conditions, assist with daily living activities, and help maintain a safe, therapeutic environment under nurse supervision.

Responsibilities include admissions support, contraband searches, vital sign monitoring, and applying crisis intervention techniques.

Qualifications

• High school diploma or equivalent required.
• Associates or Bachelors in Psychology/Social Work preferred.
• Nursing Assistant certification accepted.
• BLS from American Heart Association required.
• Nonviolent Crisis Intervention training and certification within 30 days of employment.

Responsibilities

• Provides care to patients in a manner that promotes safety and dignity while supporting a therapeutic environment.
• Assists with admissions, including contraband searches and orienting patients to room and environment.
• Assists with transfers and discharges, including vital signs and gathering patient belongings.
• Obtains and monitors vital signs and reports abnormalities to the nurse.
• Assists with activities of daily living and personal care as needed.
• Assists with therapeutic holds, restraints, and seclusion procedures after NCI training.
• Engages patients in play and group activities; documents observations for nursing staff.
• Performs 15-minute rounding, observation, and documentation as directed by the nurse.
• Maintains documentation of intake/output and vital signs graphs.
• Supports the Therapeutic Community Meeting and wraps up sessions.

Skills

English proficiency

Verbal & written communication

Customer service

Behavioral health experience

Age-specific knowledge

NCI Certification

Basic computer skills

Education

High school diploma or equivalent

Associates or Bachelors in Psychology/Social Work preferred

Nursing Assistant certification accepted

BLS from American Heart Association required

Nonviolent Crisis Intervention training/certification within 30 days

Job description

Facility Cape Fear Valley Medical Center Location Fayetteville, North Carolina Department Psychiatric Emergency Department Job Family Professional Work Shift Nights (United States of America)

Summary

Performs routine patient care duties to include observation, monitoring and recording changes in patient’s condition, obtaining vital signs, assisting with activities of daily living, providing emotional support and care under the direction of a nurse, and facilitates groups Assists with performing contraband searches; inventory of patient’s personal belongings. Effectively utilizes crisis intervention and de-escalation techniques as needed. Assists with maintaining a safe, clean, and therapeutic environment. Serves as resource for medical staff, nursing staff, security, and other Behavioral Health Technicians.

Major Job Functions

The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:

• Provides care to the patients in a manner that promotes safety, protects patient rights, preserves patient dignity, provides comfort and is conducive to a positive therapeutic environment
• Assists with new admissions including, but not limited to, conducting contraband searches, orientating patient to room and environment, obtaining vital signs and securing patient belongings in designated area
• Assists with transfers and discharges to include, but not limited to, obtaining vital signs and gathering patient belongings
• Obtaining and monitoring vital signs, obtain patient weight and report abnormalities to nurse
• Assists patients with activities of daily living, (personal hygiene, and toileting if necessary)
• Assists with therapeutic holds, restraints, and seclusion procedures after completing NCI Training
• Assess patients through play and group activities, report abnormal findings to nurse
• Assists with Q-15-minute rounding and video, visual constant and touch constant observation, monitoring and documentation as directed by nurse
• Assists with documentation of intake and output and graphing of vital signs as directed
• Facilitates Therapeutic Community Meeting and Wrap-up as assigned
• Participates in educational and performance improvement initiatives
• Actively participates in cost containment
• Other duties as assigned

Minimum Qualifications

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

Education and Formal Training

• High school diploma or equivalent required
• Associates degree or Bachelors degree in Psychology/Social Work preferred
• Nursing Assistant certification accepted
• BLS from the American Heart Association required
• Nonviolent Crisis Intervention training and certification within 30 days of employment

Work Experience

• 2 years of psychiatric experience preferred

Knowledge, Skills, and Abilities Required

• Proficiency in reading, writing, and speaking the English language
• Must possess excellent verbal and written communication skills
• Must possess excellent customer service skills
• Demonstrates competency to work with children, adolescents, and adults with mental illness
• Possesses basic knowledge of age specific considerations for the population served
• Must possess unrestricted NCI Certification upon completion of training
• General computer competency required

Physical Requirements

• Ability to work variable shifts
• Position requires bending, prolonged standing, and walking
• Ability to turn and lift patients
• Must possess visual and auditory acuity for observation and manual dexterity for computer use and documentation
• May involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material

Required Licenses and Certifications

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity

About Us

For exceptional healthcare come to Cape Fear Valley Health where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. Our diverse team of doctors, nurses and staff work together to create a better experience for every patient, every time. Cape Fear Valley is a 950-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with over 7,000 employees and 850 physicians. Our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond. Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as more than 60 medical offices and specialty care clinics spread throughout the Cape Fear region.