Behavioral Health Technician - Multiple Opportunities (FT, PT)

POWER Recovery; Swissvale (Allegheny County); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid time off and holidays

401(k) with employer match

Professional development and training

Job summary

POWER Recovery is seeking a Behavioral Health Technician to support women in early recovery in a 24/7 residential setting. You will monitor safety, assist with routines, and participate in group activities under nursing supervision.

You will build patient relationships, reinforce program boundaries, and help manage crises with calm, professional care. The role offers opportunities for growth within a collaborative team.

Qualifications

• High School diploma or equivalent.
• 2+ years experience in behavioral health, substance use treatment, or residential care.
• Driver's license and motor vehicle insurance.
• Ability to work flexible hours, including evenings, weekends, overnight shifts, and holidays.
• Strong interpersonal, communication, and observation skills.
• Ability to remain calm and responsive in high-stress or crisis situations.
• Act 73, 33 and 34 clearances.

Responsibilities

• Monitor client behavior, safety, and well-being throughout the shift.
• Conduct rounds, bed checks, and wellness observations.
• Respond to incidents and crises using trauma-informed approaches.
• Maintain a safe, respectful, and structured residential environment.
• Support daily routines including wake-up, meals, groups, and transitions.
• Reinforce program expectations, rules, and boundaries consistently.
• De-escalate conflicts and redirect behavior with professionalism and care.
• Build supportive relationships with clients and encourage program participation.
• Lead or co-facilitate structured activities such as client handbook learning and wellness activities.
• Assist with coordination of medication line under nursing supervision.
• Accurately document client interactions and communicate observations to staff.
• Participate in shift handoffs to ensure continuity of care.

Skills

Interpersonal skills

Communication skills

Observation skills

Calm under pressure

Flexibility to work varied hours

Driver's license

Motor vehicle insurance

Education

High School diploma or equivalent

Job description

Behavioral Health Technician

About POWER

POWER is a mission-driven nonprofit dedicated to helping women reclaim their lives from addiction. We provide trauma-informed treatment and recovery support services for women with substance use and co-occurring disorders, fostering a safe, supportive environment where women can heal, grow, and build lasting recovery.

Why This Role Matters

The Behavioral Health Technician plays a critical frontline role in supporting women early in their recovery journey. By maintaining a safe, structured, and therapeutic environment, this position helps create the stability and consistency essential for healing and long-term recovery.

What You'll Do

Client Support & Safety

• Monitor client behavior, safety, and well-being throughout the shift

• Conduct regular rounds, bed checks, and wellness observations

• Respond to incidents and crises using calm, trauma-informed approaches

• Maintain a safe, respectful, and structured residential environment

Milieu Management

• Support daily routines including wake-up, meals, groups, and transitions

• Reinforce program expectations, rules, and boundaries consistently

• De-escalate conflicts and redirect behavior with professionalism and care

Client Engagement

• Build supportive, respectful relationships with clients

• Encourage participation in programming and recovery activities

• Model healthy behaviors and support coping skill development

Group Facilitation

• Lead or co-facilitate structured activities such as:

• Client Handbook Learning Group

• Recreational or wellness activities

Medication Line Support

• Assist with coordination of medication line under nursing supervision

• Ensure orderly and timely flow of clients during medication administration

Documentation & Communication

• Accurately document client interactions, behaviors, and incidents

• Communicate key observations and concerns to clinical and supervisory staff

• Participate in shift handoffs to ensure continuity of care

What You Bring

Required

• High School diploma or equivalent

• 2+ years' e xperience in behavioral health, substance use treatment, or residential care

• Driver's license

• Motor vehicle Insurance

• Act 73, 33 and 34 clearances

• Ability to work flexible hours, including evenings, weekends, overnight shifts, and holidays

• Strong interpersonal, communication, and observation skills

• Ability to remain calm and responsive in high-stress or crisis situations

Preferred

• CPR/First Aid certification

• CRS certification

• Familiarity with trauma-informed care and recovery principles

Compensation, Benefits & Perks

• Compensation is based on experience and qualifications

• Shift differentials apply for evening and night shifts

Benefits include

• Health, dental, and vision insurance with minimal employee contribution

• Paid time off and holidays

• 401(k) with employer match

• Professional development and training opportunities

Why You'll Love Working at POWER

• Enjoy working in lovely, peaceful spaces on our brand-new POWER Campus

• Easy commute with access to public transit and close to Parkway East

• Be part of a diverse, inclusive, and supportive workplace culture

• Free coffee-because every shift deserves a good start

Work Schedule & Environment

• 24/7 residential treatment environment, onsite

• Day, evening, overnight, weekend, and holiday shifts required

• Some transportation of clients to appointments and meetings.

Work Environment & Physical Requirements

• Active role requiring standing, walking, and engagement throughout the shift

• Ability to safely respond to and manage crisis situations (per training and policy)

• Work involves frequent interaction in a residential treatment setting

Our Commitment to You

• Comprehensive onboarding and training

• Supportive, team-oriented work environment

• Opportunities for professional growth and advancement

Equal Opportunity Employer

POWER is committed to building a diverse and inclusive workforce. We encourage applicants of all backgrounds and experiences to apply.