Behavioral Health Technician Lead

Anxiety Treatment Center Inc.; Long Beach (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401k match

Medical/dental/vision insurance

Company-paid life insurance

Paid time off (PTO)

Job summary

OCD Anxiety Centers is seeking a Behavioral Health Technician Lead to ensure safe, effective, and efficient client care. You will collaborate with the team and shift manager to maintain treatment fidelity and company policy, while supervising BHTs and cross-training as a front desk support.

The role emphasizes leadership, compliance, and client engagement. The position requires leadership experience and a compassionate, team-oriented approach to delivering evidence-based care in a busy clinical

Qualifications

• Leadership experience: 1+ year in a leadership role.
• Strong critical thinking and teamwork capabilities are required.
• Willingness to collaborate to meet business needs.
• Ability to supervise daily floor programming and mentor staff.

Responsibilities

• Implements and carries out changes as directed by the BHT Supervisor and Clinical Director.
• Oversees programming and operations with the BHT Supervisor.
• Creates shift schedules and coordinates scheduling changes.
• Encourages team engagement and loyalty through effective employee interactions.
• Assists in auditing and facilitation of all groups.
• Engages with clients to support skill development and clinical interventions.

Skills

Leadership

Critical thinking

Teamwork

Conflict resolution

Education

Some college or related field

Bachelor’s degree or related field

Job description

The Company You’ll Join

OCD Anxiety Centers has a true passion for bringing help and hope to some of the most underserved clinical populations. We strive to change the lives of individuals and their families who have been suffering from unrelenting anxiety, disturbing and terrifying thoughts, uncontrollable worry, exhausting behaviors and rituals, and avoidance that keeps them from living their lives. We are an evidence-based practice, which means we do what works, we stay up to date with scientific research, and we regularly attend international training to keep us at our very best.

Our Investment in You

• A competitive base salary
• 401k match
• Core benefits: medical/dental/vision, with the company contribution to medical benefit for employee
• Company‑paid employee life insurance
• Voluntary benefits
• Paid time off includes 15 days (120 hours) of “Paid Time Off”, 5 days (40 hours) of “Sick Time”, and 9 days (72 hours) “Company holiday” pay
• Paid specialized ongoing training, strengthening your skills, experiences, and connections that will help advance your career

The Team You’ll Work With

The success of our organization is dependent on the trust and confidence we earn from our employees, clients, and community. Our values are connected to our work at OCD Anxiety Centers and are measured against the highest possible standards of ethical business conduct.

• We act with integrity and communicate honestly and openly
• We are passionate about meeting the company’s needs and delivering for our clients
• We are accountable for all our own actions
• We work together as a team and are committed to excellence and innovation
• We respect each other and celebrate our diversity

We set the bar that high for practical and aspirational reasons. Candidates with similar ethical standards, who have the ability to adapt in a fast‑moving working culture, and are committed to providing excellent client service are encouraged to apply.

The Purpose of Your Role

The Behavioral Health Technician Lead supports and ensures that clients function safely, effectively, and efficiently while promoting the best quality and output standards. They collaborate with their team and shift manager to ensure the maintenance of treatment fidelity, company policy, procedures and client satisfaction are met according to OCD Anxiety Centers standards. The BHT Lead has all the same requirements and responsibilities of a BHT level I. In addition, they focus on their leadership skills through managing the BHT’s shift’s schedule, assisting with auditing, mentoring, and training. As well as being cross‑trained as a front desk to help the front office department as needed. The BHT Lead models compliance, industry knowledge, and OCD Anxiety Centers policy and procedures.

Key Performance Indicators (KPIs)

1. Zero documentation errors on a weekly basis (overall team)
2. 100% completion on BHT Clinical Quality Audits every quarter
3. Schedule all BHT’s to meet required hours on the treatment floor (evidenced by scheduling outcomes)
4. 4-6 hours per day of active facilitation, support and observation on treatment floor (evidenced by scheduling outcomes)
5. Reduce early discharges by a minimum of 10% and ALOS of a minimum of 52 days by ensuring treatment satisfaction
6. Live the OCD Anxiety Centers values by being an example of positivity, optimism, growth and change within your community of peers (as evidenced by staff evaluation audit).
7. Master the BHT lead Competencies within 30-60 days (of hire)

Please note: When you achieve any of the above key indicators your supervisor will counsel with you to set a new goal.

Competencies

• Demonstrate all competencies of a BHT level 1
• Demonstrate understanding of any specific client and staff needs, prior to creating the BHT schedule, and update the schedule for missing or late clients
• Demonstrate effectiveness as an Incident Commander
• Demonstrates ability to effectively supervise daily floor programming by identifying systematic issues, and opportunities for improvement for other BHT’s
• Demonstrate ability to audit effectively and accurately to provide proper structure and feedback for staff improvement

Responsibilities:

• Implements and carries out changes as directed by the BHT Supervisor and Clinical Director
• Works closely with the BHT Supervisor to oversee programming and operations
• Creates shift schedules and coordinates scheduling changes
• Encourages team engagement and loyalty by effective employee interactions that promote cooperation, trust, and respect
• Assists in auditing, and facilitation of all groups
• Actively engages with clients through interaction, including assisting clients with developing skills and clinical interventions

The Skills and Expertise You Have:

• Some college or experience in a related field
• Ability to think critically
• Willingness to work as a team to meet the needs of the business
• 1 + years of experience in a leadership role
• Conflict resolution skills

Preferred Qualifications:

• Bachelor’s degree or equivalent experience in a related field
• OCD, anxiety, trauma experience

Equal Employment Opportunity Commission (EEOC) statement

OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, social, educational, and recreational programs.

Learn More

https://www.ocdanxietycenters.com/about-us/