Behavioral Health Technician (Greenbrook)

Neuronetics; Fairfax (VA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Medical, dental, and vision coverage

Training and certification in TMS and

esketamine therapy

Job summary

Greenbrook Mental Wellness Centers in Fairfax, VA is seeking a Patient-Centered Technician to administer TMS and esketamine therapies in our on-site clinic. The role offers full-time hours, Monday–Friday, with 8-hour shifts between 7am–7pm and requires flexible availability.

You will deliver compassionate patient care, monitor responses, maintain accurate EHR, handle scheduling and billing support, and participate in specialized training to credential in TMS and esketamine.

Qualifications

• Bachelor's degree in psychology or related field and healthcare internship/experience preferred.
• High School Diploma or equivalent with relevant work experience acceptable.
• Proficiency with EHR systems and Microsoft Office required.

Responsibilities

• Provide comprehensive patient care: administer TMS and esketamine per guidelines, monitor responses, record psychiatric scales, address discomfort.
• Maintain patient well-being and accurate records: empathetic care, clean EHR, scheduling, check-in/out, and billing procedures.
• Support operational efficiency: assist with insurance and billing processes as needed.
• Location: On-site in Fairfax clinic; occasional coverage at regional centers.

Skills

Microsoft Office

Communication skills

BLS certification

EHR proficiency

Education

Bachelor's Degree in Psychology, Social Work, or related Human Services field

High School Diploma or Associate's Degree or equivalent clinical certification

Tools

AdvancedMD

Salesforce

Job description

Transform Lives: Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician supporting our Fairfax, VA!

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients. Full-time, Monday-Friday, 8-hour shifts will vary and are scheduled between 7am-7pm. This role requires consistent availability during those hours, though exact shift times may vary.

Why Greenbrook?

• Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments.
• Competitive Compensation: Competitive Pay starting at $22.00/hour (compensation determined based on education and experience).
• Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
• Growth and Development: Receive specialized training and certification in TMS and esketamine therapy.
• Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.

Your Role:

• Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
• Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency: Understand and assist with insurance and billing processes as needed.
• Location : On-site in our Fairfax clinic. Availability to provide back up coverage in other regional centers as needed is preferred.

What We're Looking For:

• Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least the equivalent of one year of healthcare work or internship experience.
• Minimum Qualifications: High School Diploma, an Associate's Degree, or equivalent clinical certification, combined with significant relevant work experience.
• Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong written and verbal communication skills are required.
• Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (provided).

Our Ideal Team Member:

• Proactive Collaborator: You take ownership, are flexible, take initiative, find solutions, and communicate confidently with physicians and patients.
• Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic and communicate effectively.
• Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads and in fast-paced environments.

Over 16 million Americans are affected by depression. Greenbrook is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!

*Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time.

We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.

Benefits Statement:

Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change.

About Us

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar® TMS and Spravato® therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting‑edge technology with clinical expertise to make a real impact in the mental health space.