Behavioral Health Technician- Emergency Department, Per Diem Variable

Cape Fear Valley Health; Dunn (NC); On-site; USD 36,000 - 54,000; Full time

Job summary

Cape Fear Valley Health is seeking a Behavioral Health Technician at Betsy Johnson Hospital in Dunn, NC. You will support nurses by monitoring patients, assisting with activities of daily living, and helping maintain a safe, therapeutic environment.

You will conduct routine observations, assist with admissions and transfers, and participate in group activities and crises intervention as trained. This role requires English proficiency, excellent communication, and customer service skills; BLS and

Qualifications

• High school diploma or equivalent required.
• Associates or Bachelors in Psychology/Social Work preferred.
• Nursing Assistant certification accepted.
• BLS from American Heart Association required.
• Nonviolent Crisis Intervention training within 30 days of employment.
• 2 years of psychiatric experience preferred.
• Proficiency in reading, writing, and speaking English.
• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Ability to work with children, adolescents, and adults with mental illness.
• Unrestricted NCI certification upon completion of training.

Responsibilities

• Provide care to patients in a safe, dignified, therapeutic environment.
• Assist with admissions including contraband searches and orienting patient to room.
• Assist with transfers and discharges and securing patient belongings.
• Obtain and monitor vital signs and report abnormalities.
• Assist with activities of daily living and personal care.
• Assist with therapeutic holds, restraints, and seclusion procedures as trained.
• Facilitate group activities and therapeutic community meetings.
• Participate in educational and performance improvement initiatives.
• Support cost containment and other duties as assigned.

Skills

Verbal communication

Written communication

Customer service

English proficiency

Teamwork

Education

High school diploma or equivalent

Associates or Bachelor in Psychology/Social Work preferred

Nursing Assistant certification accepted

BLS certification (American Heart Association) required

Nonviolent Crisis Intervention (NCI) training within 30 days

Job description

Facility Betsy Johnson Hospital Location Dunn, North Carolina Department Emergency Department Job Family Professional Work Shift Variable (United States of America)

Summary

Performs routine patient care duties to include observation, monitoring and recording changes in patient’s condition, obtaining vital signs, assisting with activities of daily living, providing emotional support and care under the direction of a nurse, and facilitates groups Assists with performing contraband searches; inventory of patient’s personal belongings.

Effectively utilizes crisis intervention and de-escalation techniques as needed.

Assists with maintaining a safe, clean, and therapeutic environment.

Serves as resource for medical staff, nursing staff, security, and other Behavioral Health Technicians.

Major Job Functions

The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time: Provides care to the patients in a manner that promotes safety, protects patient rights, preserves patient dignity, provides comfort and is conducive to a positive therapeutic environment Assists with new admissions including, but not limited to, conducting contraband searches, orientating patient to room and environment, obtaining vital signs and securing patient belongings in designated area Assists with transfers and discharges to include, but not limited to, obtaining vital signs and gathering patient belongings Obtaining and monitoring vital signs, obtain patient weight and report abnormalities to nurse Assists patients with activities of daily living, (personal hygiene, and toileting if necessary) Assists with therapeutic holds, restraints, and seclusion procedures after completing NCI Training Assess patients through play and group activities, report abnormal findings to nurse Assists with Q-15-minute rounding and video, visual constant and touch constant observation, monitoring and documentation as directed by nurse Assists with documentation of intake and output and graphing of vital signs as directed Facilitates Therapeutic Community Meeting and Wrap-up as assigned Participates in educational and performance improvement initiatives Actively participates in cost containment Other duties as assigned

Minimum Qualifications

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job: Education and Formal Training: High school diploma or equivalent required Associates degree or Bachelors degree in Psychology/Social Work preferred Nursing Assistant certification accepted BLS from the American Heart Association required Nonviolent Crisis Intervention training and certification within 30 days of employment Work Experience: 2 years of psychiatric experience preferred Knowledge, Skills, and Abilities Required: Proficiency in reading, writing, and speaking the English language Must possess excellent verbal and written communication skills Must possess excellent customer service skills Demonstrates competency to work with children, adolescents, and adults with mental illness Possesses basic knowledge of age specific considerations for the population served Must possess unrestricted NCI Certification upon completion of training General computer competency required Physical Requirements: Ability to work variable shifts Position requires bending, prolonged standing, and walking Ability to turn and lift patients Must possess visual and auditory acuity for observation and manual dexterity for computer use and documentation May involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material Required Licenses and Certifications

Employer Information

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity For exceptional healthcare come to Cape Fear Valley Health where caring employees are committed to integrity, patient-centeredness and excellence throughout the entire healthcare process. At Cape Fear Valley Health, our goal is to improve the quality of every life we touch. Our diverse team of doctors, nurses and staff work together to create a better experience for every patient, every time. Cape Fear Valley is a 950-bed, 8-hospital regional health system, the 8th largest in North Carolina, with more than 1 million inpatient and outpatients annually. A private not-for-profit organization with over 7,000 employees and 850 physicians. Our employees and physicians proudly serve a seven-county region of southeastern North Carolina, including Fayetteville, Fort Bragg, Hope Mills, Raeford, Lumberton, Elizabethtown, Clinton, Lillington, Dunn and beyond. Our medical facilities include Cape Fear Valley Medical Center, Highsmith-Rainey Specialty Hospital, Cape Fear Valley Rehabilitation Center, Behavioral Health Care, Bladen County Hospital, Hoke Hospital, Central Harnett Hospital, Betsy Johnson Hospital, as well as more than 60 medical offices and specialty care clinics spread throughout the Cape Fear region.