Behavioral Health Technician- Emergency Department, Full Time Days

Cape Fear Valley Health; North Carolina; On-site; USD 21,000 - 28,000; Full time

Job summary

Cape Fear Valley Health seeks a Behavioral Health Technician for the Emergency Department in Raeford, NC. You will help with admissions, monitoring patients, vital signs, and providing compassionate care under nurse supervision.

The role emphasizes crisis intervention, de-escalation, patient safety, and collaboration with medical staff. CNA/BLS is required or accepted, with NCI training within 30 days.

Qualifications

• High school diploma or equivalent required.
• Associates or Bachelors in Psychology/Social Work preferred.
• Nursing Assistant certification accepted.
• BLS from the American Heart Association required.
• Nonviolent Crisis Intervention training within 30 days of employment.

Responsibilities

• Provides patient care with safety and dignity in a therapeutic environment.
• Assists with admissions, including contraband searches and orienting the patient.
• Supports transfers and discharges, obtaining vital signs and belongings.
• Monitors vital signs, records data, and reports abnormalities to the nurse.
• Assists with activities of daily living and patient mobility.
• Assists with crisis intervention, holds, restraints, and seclusion as trained.

Skills

Communication skills

NCI Certification

Customer service

English reading/writing

Crisis intervention

Education

High School Diploma

Associate or Bachelor in Psychology/Social Work preferred

Nursing Assistant certification accepted

BLS Certification

Nonviolent Crisis Intervention training

Job description

Facility

Hoke Hospital

Location

Raeford, North Carolina

Department

Emergency Department

Job Family

Professional

Work Shift

Days (United States of America)

Summary

Performs routine patient care duties to include observation, monitoring and recording changes in patient’s condition, obtaining vital signs, assisting with activities of daily living, providing emotional support and care under the direction of a nurse, and facilitates groups Assists with performing contraband searches; inventory of patient’s personal belongings. Effectively utilizes crisis intervention and de-escalation techniques as needed. Assists with maintaining a safe, clean, and therapeutic environment. Serves as resource for medical staff, nursing staff, security, and other Behavioral Health Technicians.

Major Job Functions

The following is a summary of the major essential functions of this job. The incumbent may perform other duties, both major and minor, that are not mentioned below. In addition, specific functions may change from time to time:

• Provides care to the patients in a manner that promotes safety, protects patient rights, preserves patient dignity, provides comfort and is conducive to a positive therapeutic environment
• Assists with new admissions including, but not limited to, conducting contraband searches, orientating patient to room and environment, obtaining vital signs and securing patient belongings in designated area
• Assists with transfers and discharges to include, but not limited to, obtaining vital signs and gathering patient belongings
• Obtaining and monitoring vital signs, obtain patient weight and report abnormalities to nurse
• Assists patients with activities of daily living, (personal hygiene, and toileting if necessary)
• Assists with therapeutic holds, restraints, and seclusion procedures after completing NCI Training
• Assess patients through play and group activities, report abnormal findings to nurse
• Assists with Q-15-minute rounding and video, visual constant and touch constant observation, monitoring and documentation as directed by nurse
• Assists with documentation of intake and output and graphing of vital signs as directed
• Facilitates Therapeutic Community Meeting and Wrap-up as assigned
• Participates in educational and performance improvement initiatives
• Actively participates in cost containment
• Other duties as assigned

Minimum Qualifications

The following qualifications, or equivalents, are the minimum requirements necessary to perform the essential functions of this job:

Education and Formal Training

• High school diploma or equivalent required
• Associates degree or Bachelors degree in Psychology/Social Work preferred
• Nursing Assistant certification accepted
• BLS from the American Heart Association required
• Nonviolent Crisis Intervention training and certification within 30 days of employment

Work Experience

• 2 years of psychiatric experience preferred

Knowledge, Skills, and Abilities Required

• Proficiency in reading, writing, and speaking the English language
• Must possess excellent verbal and written communication skills
• Must possess excellent customer service skills
• Demonstrates competency to work with children, adolescents, and adults with mental illness
• Possesses basic knowledge of age specific considerations for the population served
• Must possess unrestricted NCI Certification upon completion of training
• General computer competency required

Physical Requirements

• Ability to work variable shifts
• Position requires bending, prolonged standing, and walking
• Ability to turn and lift patients
• Must possess visual and auditory acuity for observation and manual dexterity for computer use and documentation
• May involve skin, eye, mucous membrane, or parenteral contact with blood or other potentially infectious material

Required Licenses and Certifications

CNA - NC Nursing Assistant Registry

Cape Fear Valley Health System is an Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity