Behavioral Health Technician-Dearborn (Greenbrook)

careers-neuronetics; Dearborn (MI); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Competitive pay starting at $22/hour

401(k) with company match

Medical, dental, and vision coverage

Generous paid time off

Training and certification in TMS and

Transportation assistance / reliable

Equal opportunity employer

Job summary

Greenbrook Mental Wellness Centers in Dearborn, MI, is seeking a Patient-Centered Technician to deliver TMS and esketamine therapies in a non-profit outpatient setting. You will provide direct patient care, monitor responses, and document outcomes while ensuring compassionate, accurate service.

The role is full-time, Monday-Friday, 8-hour shifts between 7am and 7pm. You will support scheduling, billing, and EHR entries, with opportunities for specialized training in TMS therapies and growth

Qualifications

• Bachelor's degree in Psychology, Social Work, or related field; and at least the equivalent of one year of healthcare work or internship.
• Associate's degree or equivalent clinical certification, plus significant healthcare work experience.
• Proficiency in Microsoft Office and EHR systems (AdvancedMD and Salesforce preferred).

Responsibilities

• Provide comprehensive patient care administering TMS and esketamine therapies per clinical guidelines.
• Maintain accurate records, manage scheduling, check-in/out, and patient payments.
• Support insurance/billing processes and contribute to operational efficiency.

Skills

Microsoft Office Suite

EHR systems

Strong communication

Education

Bachelor's degree in Psychology / Social Work or related

Associate's degree or clinical certification

Tools

AdvancedMD

Salesforce

Job description

About Us

Neuronetics, Inc. is a leading mental health company dedicated to transforming lives through innovative treatments. Now joined with Greenbrook Mental Wellness Centers, we offer FDA-cleared NeuroStar® TMS and Spravato® therapies for major depressive disorder and treatment-resistant depression across 95+ clinics nationwide. Together, we’re expanding access to life-changing care—combining cutting-edge technology with clinical expertise to make a real impact in the mental health space.

Transform Lives: Join Greenbrook Mental Wellness Centers as a Patient-Centered Technician in Dearborn, MI!

Greenbrook Mental Wellness Centers invites you to join our dedicated team. We're seeking a patient-focused technician to deliver life-changing TMS and esketamine therapies in our welcoming outpatient centers. This is a wonderful opportunity to grow your skills, receive specialized training, and truly connect with patients.

Full-time, Monday-Friday, 8-hour shifts will vary and are scheduled between 7am-7pm.

Why Greenbrook?

• Meaningful Impact: Directly contribute to improving the lives of patients through innovative treatments.
• Competitive Compensation: Competitive Pay starting at $22.00/hour (commensurate with education and experience).
• Comprehensive Benefits: Enjoy a robust benefits package, including 401(k) with company match, generous paid time off, and comprehensive medical, dental, and vision coverage.
• Growth and Development: Receive specialized training and certification in TMS and esketamine therapy.
• Collaborative Environment: Work alongside a supportive and dedicated team committed to exceptional patient care.
• Location: Primarily based in our Dearborn center, with occasional regional coverage as needed. Reliable personal transportation is required.

Your Role

• Provide comprehensive patient care: Administer TMS and esketamine treatments following clinical guidelines, meticulously monitor patient responses, administer and record psychiatric rating scales, and proactively address patient discomfort.
• Ensure patient well-being and accurate record-keeping: Deliver empathetic and supportive care, maintain accurate EHR, and manage patient scheduling, check-in, check-out, and financial procedures.
• Support operational efficiency: Understand and assist with insurance and billing processes as needed.

What We're Looking For

• Preferred Qualifications: Bachelor's Degree in Psychology, Social Work, or a related Human Services field; and at least the equivalent of one year of healthcare work or internship experience.
• Minimum Qualifications: Associate's Degree or equivalent clinical certification, PLUS significant relevant work experience.
• Technical & Clinical Skills: Proficiency in Microsoft Office Suite and Electronic Health Record (EHR) systems (AdvancedMD and SalesForce preferred). Strong written and verbal communication skills are required.
• Physical & Other Requirements: Ability to stand for extended periods. Basic Life Support (BLS) certification (provided). Reliable transportation to travel between centers is required.

Our Ideal Team Member

• Proactive Collaborator: You take ownership, are flexible, take initiative, find solutions, and communicate confidently with physicians and patients.
• Patient-Centered Professional: You prioritize patients, have strong integrity and work ethic and communicate effectively.
• Detail-Oriented: You are meticulous, organized, and consistently accurate, even with high workloads and in fast-paced environments.

Over 16 million Americans are affected by depression. Greenbrook is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!

*Applicants must be authorized to work for any employer in the US. We are unable to sponsor or assume responsibility for employment visa/work authorization at this time.

Greenbrook, a subsidiary of Neuronetics, is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Greenbrook makes hiring decisions based solely on qualifications, merit, and/or business needs at the time.

We are committed to providing equal employment opportunities to individuals with disabilities and protected veterans.

Benefits Statement

Selected candidate will be eligible to participate in the Company’s employee benefit plans, which currently include: health insurance; dental insurance; vision insurance; optional supplemental medical insurance; health savings and flexible spending accounts; company-paid life insurance and additional voluntary life insurance; company-paid short term disability and long term disability insurance; participation in a 401(k) savings and investment plan with company contribution; and paid time off for non-exempt salaried employees is calculated as .625 per pay period worked for vacation time and .29166 per pay period for personal time. Full-time exempt employees will be eligible for Flex-PTO, which allows time off without accrual. If applicable and required under state law, the successful candidate will also be eligible for paid sick leave. These benefits are subject to plan terms, company policies and are subject to change