Behavioral Health Technician (BHT) - 3-11P

Mental Health Treatment Centers of America; Florida; On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

PTO

Paid Holidays

401(k) with Company Match

Company-Paid Life Insurance

Employee Assistance Program

Ongoing Training and Professional Dev.

Career Growth Opportunities

Job summary

Mental Health Treatment Centers of America seeks a Behavioral Health Technician for its residential program in Altoona, FL. This full-time role, scheduled 3:00 PM - 11:00 PM, supports adults in behavioral health and substance use treatment and helps maintain a safe, therapeutic environment.

You will build relationships, support daily programming, and document observations in the EMR while collaborating with clinical and operations teams to ensure high-quality client care.

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to document accurately and maintain records.
• Calm, compassionate, and professional in a fast-paced setting.

Responsibilities

• Support the daily operations of the residential treatment program.
• Build positive, therapeutic relationships with clients.
• Monitor client safety and conduct observations.
• Document client interactions, observations, and incidents in the EMR.
• Facilitate daily activities, groups, and client schedules.
• Respond calmly and professionally to client concerns and emergencies.
• Collaborate with clinical and operations teams to provide client care.
• Assist with admissions, transportation, and other client support activities.
• Maintain a clean, safe, and welcoming treatment environment.
• Uphold all company, state, and accreditation standards.

Skills

Strong communication

Interpersonal skills

Calm under pressure

Documentation skills

Basic computer proficiency

Team-oriented

Education

High School Diploma or GED

Behavioral health-related coursework

Tools

EMR software

Job description

Residential Treatment Facility | Altoona, FL | $15 to $17 per hour
Schedule: Full-Time, 3:00 PM - 11:00 PM (Sundays & Mondays Off)

Make a Difference Every Day

Are you passionate about helping others on their recovery journey? Join our team as a Behavioral Health Technician (BHT) and play a vital role in creating a safe, supportive, and healing environment for adults receiving behavioral health and substance use treatment.

As a BHT, you'll build meaningful connections with clients, support daily programming, encourage engagement in treatment, and help ensure the safety and well-being of those we serve. This is an opportunity to be part of a compassionate team dedicated to changing lives.

Why Join Us?

Meaningful Work

Make a direct impact on the recovery and wellness of individuals seeking a better future.

Work alongside experienced clinicians, nurses, and behavioral health professionals who value teamwork, collaboration, and professional growth.

We offer a competitive benefits package that may include:

• Medical, Dental, and Vision Insurance
• Paid Time Off (PTO)
• Paid Holidays
• 401(k) with Company Match
• Company-Paid Life Insurance
• Employee Assistance Program (EAP)
• Ongoing Training and Professional Development
• Career Growth Opportunities within a growing organization

What You'll Do

• Support the daily operations of the residential treatment program
• Build positive, therapeutic relationships with clients
• Monitor client safety and conduct required observations
• Document client interactions, observations, and incidents in the electronic medical record (EMR)
• Facilitate and support daily activities, groups, and client schedules
• Respond calmly and professionally to client concerns and emergent situations
• Collaborate with clinical and operations teams to provide exceptional client care
• Assist with admissions, transportation, and other client support activities as needed
• Help maintain a clean, safe, and welcoming treatment environment
• Uphold all company, state, and accreditation standards

What We're Looking For

Qualifications

• High School Diploma or GED required; additional education in behavioral health, psychology, social work, or a related field is a plus
• Experience in behavioral health, substance use treatment, mental health services, or a related human services field preferred
• Strong communication and interpersonal skills
• Compassionate, professional, and team-oriented approach
• Ability to remain calm and focused in a fast-paced environment
• Basic computer proficiency and documentation skills
• Valid driver's license with an acceptable driving record

New to behavioral health? We welcome candidates with transferable experience from healthcare, hospitality, customer service, education, public safety, residential services, and other helping professions who are passionate about supporting others and making a difference.

Additional Requirements

• Ability to obtain CPR/AED and First Aid certification within six months of hire
• Successful completion of a drug screen, Level II background check, and driving record review

This position is primarily based indoors within a residential treatment setting and requires regular walking, standing, and interaction with clients throughout the shift. Team members must be capable of responding appropriately to crisis situations and supporting a safe treatment environment.

State of Emergency Response

As a healthcare provider, we are committed to ensuring the safety and continuity of care for our clients during emergencies. In the event of a declared state of emergency, including hurricanes, tropical storms, other government-declared emergencies, or extraordinary organizational emergencies, employees may be required to remain on-site or report to work based on operational needs and their assigned responsibilities.

Team members designated as essential personnel are expected to support operations throughout the emergency period and will be relieved by other staff members as soon as it is safe and practical to do so.

Join a Mission That Matters

Every interaction has the potential to change a life. Whether you are an experienced Behavioral Health Technician or someone looking to transition into a rewarding career helping others, we encourage you to apply.

If you have a passion for service, a commitment to teamwork, and a desire to positively impact the lives of others, we can help you build a meaningful career in behavioral health.