Behavioral Health Technician

Guidelighthealth; Woburn (MA); On-site; USD 35,817 - 45,460; Part time

Benefits offered by this job

Health & Wellness benefits

Responsible PTO

401(k) with company match

Tuition reimbursement

Structured clinical supervision

Job summary

Guidelight Health is seeking a dedicated Behavioral Health Technician for a part-time, onsite position in Woburn, MA. The successful candidate will provide essential support to patients undergoing treatment, collaborate with a multidisciplinary team, and engage in therapeutic activities under supervision.

This role requires a compassionate approach, strong communication skills, and the ability to manage crisis situations. Benefits include health and wellness options, responsible PTO, and professional development opportunities.

Qualifications

• High school diploma or equivalent required; Bachelor's degree in psychology or related field preferred.
• Previous experience working in a behavioral health or mental health setting preferred.
• Strong interpersonal and communication skills.
• Ability to work effectively as part of a multidisciplinary team.
• Compassionate, empathetic, and nonjudgmental approach to patient care.
• Ability to maintain confidentiality and adhere to ethical standards.
• Must pass background checks and drug screening.

Responsibilities

• Provide direct support to patients during treatment.
• Maintain accurate records of patient behaviors and progress.
• Assist in managing and de-escalating crisis situations.
• Engage patients in therapeutic activities.
• Collaborate with interdisciplinary team members.
• Educate patients and families about mental health conditions.
• Monitor the treatment environment for safety.
• Participate in ongoing training and professional development.

Skills

Interpersonal skills

Communication skills

Compassion

Teamwork

Confidentiality

Education

High school diploma or equivalent

Bachelor's degree in psychology or related field (preferred)

Tools

CPR and First Aid certification

Job description

Guidelight Health is a cutting‑edge behavioral healthcare company dedicated to transforming lives through high‑quality PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) services. As a newly launched organization, we are on a mission to redefine the behavioral health industry by delivering exceptional care, utilizing state‑of‑the‑art facilities, and prioritizing the well‑being of those we serve. At Guidelight Health, we are building a team of passionate, forward‑thinking professionals who are eager to be part of this exciting journey to reshape mental health care. Join us in making a lasting impact!

Title: Behavioral Health Technician

Reports To: Executive Director

Role Type: Part‑Time

Department/Location: 100% onsite position located at the Woburn, MA, Guidelight Clinic.

Hours: Monday‑Thursday 3pm‑9pm

Setting: Evening IOP

Guidelight Health is seeking a dedicated and compassionate Behavioral Health Technician to join our team. The Behavioral Health Technician will play a crucial role in providing direct support and assistance to patients undergoing mental health treatment. Under the supervision of licensed mental health professionals, the Behavioral Health Technician will implement treatment plans, facilitate therapeutic activities, and ensure the safety and well‑being of patients within our care.

Responsibilities

• Patient Support and Assistance: Provide direct support to patients during various aspects of treatment, including activities of daily living, therapeutic exercises, and recreational activities.
• Observation and Documentation: Maintain accurate and detailed records of patient behaviors, progress, and responses to treatment interventions. Report any significant changes or concerns to the clinical team promptly.
• Crisis Intervention: Assist in managing and de‑escalating crisis situations effectively and safely. Implement appropriate crisis intervention techniques as trained and directed by clinical supervisors.
• Therapeutic Engagement: Engage patients in therapeutic activities and interventions designed to promote self‑awareness, emotional regulation, and interpersonal skills development.
• Collaborative Teamwork: Collaborate effectively with interdisciplinary team members, including licensed therapists, psychiatrists, nurses, and other support staff, to ensure coordinated and comprehensive care for patients.
• Patient Education: Educate patients and their families about mental health conditions, treatment modalities, and coping strategies to promote understanding and active participation in the recovery process.
• Safety and Security: Monitor the environment to ensure the safety and security of patients, staff, and visitors. Adhere to established protocols and procedures for maintaining a safe treatment environment.
• Professional Development: Participate in ongoing training and professional development activities to enhance knowledge and skills in the field of behavioral health and patient care.

Qualifications

• High school diploma or equivalent required; Bachelor's degree in psychology, social work, or related field preferred.
• Previous experience working in a behavioral health or mental health setting preferred.
• Strong interpersonal and communication skills.
• Ability to work effectively as part of a multidisciplinary team.
• Compassionate, empathetic, and nonjudgmental approach to patient care.
• Ability to maintain confidentiality and adhere to ethical standards.
• CPR and First Aid certification (or willingness to obtain upon hire).
• Must pass background checks and drug screening.
• A winning mentality!

Pay Range

$26 — $33 USD

Benefits & Perks

At Guidelight, we value a work‑life integration culture. This approach allows our teammates to focus on what matters most to them, while also caring for our clients and fellow teammates. We have found that this promotes a sustainable and successful culture, and we offer the following benefits to our teammates to demonstrate this commitment to each other.

• Health & Wellness: Medical, dental, vision, HealthJoy unlimited therapy, UHC wellness program, HSA/FSA options, and pet insurance.
• Time Off: Responsible PTO, in lieu of a traditional accrual‑based policy, which allows full‑time and part‑time employees to take the time they need, when they need it, while ensuring continuity of care and team collaboration.
• 401(k): With company match.
• Licensing: All licensing fees covered, including opportunities for cross‑licensure when applicable.
• Professional Development: Annual stipend for tuition reimbursement, ongoing education, or CEUs.
• Clinical Supervision & Growth: Pre‑licensed clinicians receive structured clinical supervision toward licensure, and all clinicians benefit from best‑in‑class supervision grounded in our state‑of‑the‑art PHP/IOP curriculum.