Behavioral Health Technician

The Blanchard Institute; Charlotte (NC); On-site; USD 25,000 - 30,000; Part time

Job summary

The Blanchard Institute is a family-centered behavioral health treatment center in Charlotte, NC, seeking a Behavioral Health Technician for PRN weekend morning coverage. You will support clinical teams in implementing treatment plans, monitor progress, and maintain a safe, supportive outpatient environment.

Responsibilities include client supervision, data entry in the EHR, crisis de-escalation, and coordination of appointments and resources, under licensed supervision.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in human services or 2+ years in behavioral health preferred.
• Lived experience with mental health or substance use disorders preferred.
• At least 1 year of sobriety if applicable.
• First Aid/ CPR Certification required.
• Crisis Intervention Certification required.
• CPSS or CADC/I recommended.
• Valid driver's license required.

Responsibilities

• Supervise clients during daily programming, group therapy, and transitions.
• Collect urine drug screens, breathalyzers, or vital signs as directed by staff.
• Log attendance, observations, and safety concerns into the EHR.
• Monitor progress and support engagement in recovery activities.
• Use de-escalation techniques and follow safety protocols with distressed clients.
• Assist with psycho-educational groups and peer support meetings.
• Help clients schedule appointments and access community resources or transport.
• Maintain HIPAA confidentiality and a clean, trauma-informed facility.
• Ensure client records are complete and compliant with program guidelines.

Skills

Client interaction

De-escalation

Documentation

HIPAA compliance

Crisis response

Education

High school diploma or equivalent

Bachelor's degree in human services (preferred)

Tools

Electronic Health Record (EHR)

Job description

Shifts Needed: PRN - Weekend Mornings

The Blanchard Institute is a family-centered behavioral health treatment center, specializing in mental health and substance use disorders. We are committed to delivering clinically sophisticated, evidence-based care while integrating the family system into the healing process. With a focus on whole-person wellness, same-day access to care, and long-term recovery outcomes, our work is rooted in compassion, integrity, and measurable impact for the individuals and families we serve.

The Behavioral Health Technician (BHT) assists clinical and medical teams in implementing treatment plans, monitoring progress and ensuring that the care environment is safe and supportive in an outpatient, intensive outpatient program (IOP) or partial hospitalization program (PHP). The BHT provides clinical monitoring, peer support, crisis de-escatlation and administrative assistance under the supervision of licensed counselors, therapists and nurses.

Job Functions

• Client Support: Supervise and interact with clients during dailly programming schedules, group therapy and arrival/departure times.
• Collect urine drug screens, breathalyzers or vital signs as directed by clinical or medical staff.
• Log client attendance, behavioral observations, participation and any clinical or safety concerns into the Electronic Health Record (EHR).
• Monitor progress and encourage consistent engagement in recovery activities.
• Respond calmly to distressed clients using de-escalation techniques and following clinic safety protocols.
• Help set up and assist in psycho-educational groups, peer support meetings or recovery life-skills workshops.
• Assist clients with scheduling appointments, checkin in for individual counseling and connecting community resources or transport services.
• Uphold strict HIPAA confidentiality standards and maintain a clean, orderly and trauma-informed clinical facility.
• Maintain and monitor client records to ensure documentation is complete and adheres to program guidelines.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in a human services field or in lieu of degree, at least 2 years of related work experience in a behavioral health field preferred.
• Lived experience of mental health and/or substance use disorders preferred.
• A minimum of 1 year of continuous sobriety, if applicable.
• First Aid / CPR Certification
• Crisis Intervention Certification
• CPSS Certification or CADC/I (Recommended)
• Valid drivers license

The Blanchard Institute is an Equal Opportunity Employer. All employees are hired on the basis of merit and their ability to perform a particular job. It is the policy of The Blanchard Institute to provide equal employment to all employees and applicants without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender, gender identity or expression, genetic information, mental or physical disability, pregnancy or related conditions, citizenship, military or veteran status, or status in any group protected by federal, state or local laws (“Protected Group”).

The Company is committed to a drug-free workplace. All offers of employment are expressly conditioned upon the successful completion of a pre-employment drug screening and background check in accordance with applicable law.

The Blanchard Institute participates in E-Verify.