Behavioral Health Technician

The Blanchard Institute; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Job summary

The Blanchard Institute is a family-centered behavioral health treatment center focused on mental health and substance use disorders. The Behavioral Health Technician will provide mentorship and practical support to female residents in a structured living environment.

Role requires sharing lived recovery experience to guide clients, while maintaining safety and program compliance. Evening and weekend shifts, plus duties in group settings and administrative tasks, are included.

Qualifications

• High school diploma or equivalent required.
• Bachelor’s degree in a human services field or in lieu of degree, at least 2 years of related work experience in a behavioral health field preferred.
• Lived experience of mental health and/or substance use disorders.
• Minimum 1 year of continuous sobriety.
• First Aid / CPR Certification.
• Crisis Intervention Certification.
• CPSS Certification or CADC/I recommended.

Responsibilities

• Meet with residents directly in their living spaces to discuss recovery goals, provide emotional support and model healthy daily habits.
• Recognize early signs of distress and use de-escalation strategies.
• Foster a sense of community and mutual respect among residents and help resolve conflicts.
• Offer personal insights from recovery journey to provide hope and practical guidance.
• Help clients establish personal recovery goals and actionable plans.

Skills

Empathy

De-escalation

Communication

Relational coaching

Education

High school diploma or equivalent

Bachelor’s in a human services field or related experience (preferred)

Job description

Shifts Needed: PRN, Weekends, 7:00 a.m. to 7:00 p.m.

This position requires direct supervision of female residents within private living areas, bedrooms, and bathrooms to ensure safety and program compliance. As a result, this position is limited to female applicants as a Bona Fide Occupational Qualification (BFOQ) reasonably necessary to protect resident privacy.

The Blanchard Institute is a family-centered behavioral health treatment center, specializing in mental health and substance use disorders. We are committed to delivering clinically sophisticated, evidence-based care while integrating the family system into the healing process. With a focus on whole-person wellness, same-day access to care, and long-term recovery outcomes, our work is rooted in compassion, integrity, and measurable impact for the individuals and families we serve.

The Behavioral Health Technician provides practical, ongoing support and mentorship to clients in addiction recovery, acting as a guide, accountability partner and role model to help them build sober lives, overcome obstacles, set goals and connect with resources – complementing clinical treatment with real-world, daily life skills and encouragement. They offer a level of acceptance, understanding, and validation by sharing their own lived experience and practical guidance. They walk with clients on their recovery journeys and dispel myths about what it means to have a mental health or substance use disorder.

Job Functions

• Meet with residents directly in their living spaces to discuss recovery goals, deliver emotional support and model healthy daily habits.
• Recognize early signs of distress, mental health struggles or relapse triggers while inside the residence and use de-escalation strategies.
• Foster a sense of community and mutual respect among male roommates, helping to resolve conflicts.
  
• Offer personal insights from your own recovery journey, providing hope and practical advice.
• Help clients establish personal recovery goals and create actionable plans to achieve them.
• Offer personal insights from your own recovery journey, providing hope and practical advice.
• Help clients establish personal recovery goals and create actionable plans to achieve them.
• Monitor progress and encourage consistent engagement in recovery activities.
• Link clients to community resources, providers, housing and employment opportunities.
• Teach life skills, coping mechanisms, stress management and strategies to navigate triggers and cravings.
• Support families in understanding addiction and recovery.
• Co-host groups
  
• Assist in clerical duties such as making copies, keeping logs up to date, manage clinical resources and videos.
• Complete weekly progress reports on clients within caseload.
• Maintain and monitor client records to ensure documentation is complete and adheres to program guidelines.
• Set up, clean up and reset rooms for training, groups and lectures if needed.
  
• Assist with enforcing client policies such as designated smoking areas and cell phone use.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in a human services field or in lieu of degree, at least 2 years of related work experience in a behavioral health field preferred.
• Lived experience of mental health and/or substance use disorders
• A minimum of 1 year of continuous sobriety
  
• First Aid / CPR Certification
  
• Crisis Intervention Certification
  
• CPSS Certification or CADC/I (Recommended)

The Blanchard Institute is an Equal Opportunity Employer. All employees are hired on the basis of merit and their ability to perform a particular job. It is the policy of The Blanchard Institute to provide equal employment to all employees and applicants without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, gender, gender identity or expression, genetic information, mental or physical disability, pregnancy or related conditions, citizenship, military or veteran status, or status in any group protected by federal, state or local laws ("Protected Group").

The Company is committed to a drug-free workplace. All offers of employment are expressly conditioned upon the successful completion of a pre-employment drug screening and background check in accordance with applicable law.

The Blanchard Institute participates in E-Verify.