Behavioral Health Support Specialist & Care Coach
La Clinica
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Benefits offered by this job
Job summary
La Clinica in Medford, Oregon is seeking a Behavioral Health Support Specialist to assist patients with behavioral health goals and coordinate care with primary care teams and partners.
The BHSS will screen for health concerns, provide coaching, and refer patients to BHCs for assessment and care planning, while maintaining trauma-informed, empathetic engagement and accurate EPIC documentation.
Qualifications
- Minimum: High School Diploma.
- Bilingual required.
- Strong interpersonal and problem-solving skills.
- Pursue QMHA certification within 3 years.
- Preferred: 2–3 years in social services; health coaching or related certification.
Responsibilities
- Support referral to behavioral health services and coordinate care.
- Provide follow-up support in person or by phone to patient goals.
- Identify need for intensive case management and refer to partners.
- Screen for PHQ, SBIRT, GAD and other health screenings.
- Coach patients with behavioral health needs.
- Refer to BHCs for assessment and follow care plans.
- Screen for suicide/domestic violence; create safety plans.
- Support group visits and help with curriculum development.
- Use motivational interviewing to gauge readiness to change.
- Apply trauma-informed care and document in EPIC.
- Participate in care team huddles and monthly case consultations.
Skills
Education
Job description
La Clinica in Medford, Oregon is seeking a Behavioral Health Support Specialist to assist patients with behavioral health goals and coordinate care with primary care teams and partners.
The BHSS will screen for health concerns, provide coaching, and refer patients to BHCs for assessment and care planning, while maintaining trauma-informed, empathetic engagement and accurate EPIC documentation.
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