Behavioral Health Supervisor

Neighborhood Outreach Access To Health; Phoenix (AZ); On-site; USD 92,414 - 113,000; Full time

Job summary

Neighborhood Outreach Access to Health (NOAH) in Phoenix seeks a Behavioral Health Supervisor to assure the quality of behavioral health services, provide unit leadership, and implement improvements directed by the Behavioral Health Director. The supervisor will also provide direct clinical services as required to support patients and staff.

Responsibilities include recruiting and onboarding staff, delivering training and performance feedback, ensuring policy compliance, coordinating treatment

Qualifications

• Master’s degree in a behavioral health field is required.
• Active Arizona mental health license (LCSW/LPC/LMFT) required.
• License must be in good standing with Arizona Board of Behavioral Health Examiners.
• 4+ years of experience in providing direct behavioral health services required.
• 1+ years of supervisory experience preferred.
• Active BLS certification required.
• New hires are subject to background check and drug testing.

Responsibilities

• Ensure quality of behavioral health services and provide unit leadership.
• Provide direct behavioral health services as determined by the director.
• Recruit, interview, hire, and onboard behavioral health staff.
• Deliver training and regular performance feedback to staff.
• Ensure adherence to organizational policies and healthcare regulations.
• Coordinate treatment plans and discharge planning.
• Participate in meetings, trainings, and community outreach activities.
• Perform other duties as assigned.

Skills

Communication

Supervision

Leadership

Problem solving

Confidentiality

Microsoft Office

Education

Master’s degree in behavioral health

Active AZ mental health license (LCSW/LPC/LMFT)

BLS certification

Tools

Microsoft Office Suite

Job description

Job Details

Job Location: Desert Mission Health Center - Phoenix, AZ 85020

Position Type: Full Time

Salary Range: $92,414.00 - $113,000.00

Neighborhood Outreach Access to Health (NOAH) is a Federally Qualified Health Center (FQHC) that offers comprehensive, integrated, and affordable healthcare services to people in need. We serve over 40,000 neighbors with a variety of services, including medical, dental, behavioral health, nutrition, preventive health, eligibility assistance, and health education programs.

At NOAH, we are dedicated to promoting the overall wellness of our employees by fostering a supportive and balanced work environment. We understand the importance of physical, mental, and emotional well‑being, and we strive to create a workplace where our team members can thrive both personally and professionally. Join us in making a difference in our community while enjoying a fulfilling and rewarding career.

Job Summary

The Behavioral Health Supervisor will assure the quality of services provided to the behavioral health patients, provide leadership to the behavioral health unit, and recommend and implement changes that improve delivery of services. The Supervisor will also provide direct behavioral health services as determined by the Behavioral Health Director.

Supervisory Responsibilities

• Participates in interviews, selection, hiring, and onboarding of behavioral health staff.
• Provides training, advice, and direction for behavioral health staff.
• Delivers regular performance feedback and constructive performance evaluations; follows established disciplinary and termination procedures as needed.
• Provides direct clinical oversight and supervision of associate licensed counselors and/or behavioral health technicians.
• Ensures staff adhere to and follow all organizational policies, safety standards, and healthcare regulations.

Duties/Responsibilities

Provides direct clinical services including, but not limited to, family centered outpatient clinical services, interventions as determined by treatment plans, family and patient assessment and counseling, and develops, implements, and tracks progress of treatment plans.

• Advocates on behalf of families as needed.
• Maintains updated knowledge of and utilizes community resources.
• Initiates discharge planning.
• Reviews and audits patient charts to assess quality and adherence to clinical practice guidelines.
• Facilitate development of behavioral/mental health clinical protocols, treatment approaches and therapeutic techniques.
• Attends, participates, and/or assists in meetings, trainings, community outreach activities, continuing education opportunities, and other activities as required.
• Performs other related duties as assigned.

Qualifications – Required Skills/Knowledge/Abilities

• Excellent verbal and written communication skills and ability to interact with individuals of various social, cultural, and educational backgrounds.
• Familiarity with community support systems, health care and human service resources, court and police procedures, etc.
• Good organizational skills and administrative abilities.
• Excellent management and supervisory skills.
• Ability to adhere to the professional code of ethics.
• Knowledge of and ability to comply with the State Mental Health Code.
• Excellent problem‑solving and critical thinking skills.
• Detail‑oriented and professional.
• Ability to exercise confidentiality, discretion, and good judgment.
• Proficient with Microsoft Office Suite or related software.

Education and Experience

• Master’s degree in a behavioral health field required.
• Active Arizona mental health license (LCSW, LPC, or LMFT) required.
• License must be in good standing with Arizona Board of Behavioral Health Examiners.
• 4+ years of experience in providing direct behavioral health services required.
• 1+ years of supervisory experience preferred.
• Active BLS certification required.

Other Requirements

• New Hires are required to pass pre‑employment background check and drug testing (effective 11/1/2022).
• Current Level 1 Fingerprint Clearance Card or must pass fingerprint clearance within 7 days following hire.