Behavioral Health Specialist

Upstate Cerebral Palsy; City of Utica (NY); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Comprehensive Health/Dental/Vision

Flexible Spending Account (FSA)

Retirement Plan 403(b)

Life Insurance

Tuition Reimbursement

Employee Assistance Program (EAP)

Generous PTO Plans

Employee Discounts

Service Awards

Employee Appreciation Events

Job summary

Upstate Caring Partners in Utica, NY is seeking a Behavioral Health Specialist to support quality initiatives and engage patients in the BH division. The role collaborates with the QA team to conduct reviews and provide feedback to leadership for service delivery improvement.

Responsibilities include training facilitation, documentation standard development, and regulatory compliance. A bachelor’s degree or equivalent licensure with clinical experience is required; a NYS driver's license is

Qualifications

• Bachelor degree or licensure in nursing or related field; substantial work history acceptable.
• Experience in a clinical setting with focus on quality and regulatory requirements.
• Valid NYS Driver's license.

Responsibilities

• Conduct file and record reviews for quality and compliance.
• Recommend, conduct and facilitate trainings based on QA findings.
• Conduct targeted record reviews as needed.
• Develop standards of documentation with program leaders.
• Maintain understanding of current regulations and policies.
• Review SOPs to support policy and regulations.
• Participate in special Clinical/Quality projects.
• Assist in regulatory reviews and ensure services meet regulations.

Skills

Attention to detail

Time management

Professionalism

Judgment

Confidentiality

Discretion

Independent decision making

Team oriented

Customer service

Communication skills

Education

Bachelor degree or licensure (e.g., LPN/RN)

Job description

Pay $23.00 - $28.00 / an hour

The Behavioral Health Specialist position will support initiatives that improve quality, patient care, and engage patients in behavioral health (BH) division. This position serves as a member of the quality team and will routinely conduct quality reviews and feedback to the leadership team to support overall quality of service delivery. The Behavioral Health Specialist will work through collaboration and networking with BH division in order to achieve its overall mission.

Pay $23.00 - $28.00 / an hour

The Behavioral Health Specialist position will support initiatives that improve quality, patient care, and engage patients in behavioral health (BH) division. This position serves as a member of the quality team and will routinely conduct quality reviews and feedback to the leadership team to support overall quality of service delivery. The Behavioral Health Specialist will work through collaboration and networking with BH division in order to achieve its overall mission.

Core Responsibilities

• Conducts file and record reviews for quality and compliance.
• Recommend, conducts and facilitates trainings, as deemed necessary based on QA findings.
• Conducts targeted record reviews when needed.
• Works closely with program leaders to identify and develop standards of documentation that meet regulatory criteria and established program policies.
• Maintain an understanding of all current regulations and program specific policies to support QA process.
• Review standard operating procedures that support policy and regulations for any areas identified as an opportunity.
• Participates in special projects related to Clinical/Quality of program
• Participates in the design, and analysis of training to assure compliance and enhance quality.
• Assist in regulatory reviews, as deemed necessary
• Assists in ensuring services are rendered in accordance with all federal, state, insurance and Agency regulations.
• Other responsibilities as requested by leadership.

Required Abilities

• Strong attention to detail.
• Able to manage time independently.
• Professionalism in all interactions and decision making.
• Use of good judgment based on regulatory and quality standards.
• Maintain professional boundaries and confidentiality.
• Exercise tact, discretion and judgment in working with a variety of people.
• Must possess the ability to make independent decisions when circumstances are warranted.
• Must be energetic and team oriented.
• Strong customer service skills.
• Effective verbal, written and interpersonal skills.

Qualifications

• Bachelor level degree required, can be replaced by licensure such as LPN, RN and substantial work history.
• Previous experience in a clinical setting with a focus on quality and regulatory requirements.
• Valid NYS Drivers license.

Benefits

Our work environment provides the opportunity to grow and learn in a fast-paced atmosphere. We offer competitive benefits and salary to include a low-cost individual health insurance plan, dollar for dollar retirement match (up to 7%), life insurance, voluntary benefits and generous paid time off.

• Comprehensive Health/Dental/Vision
• Direct Deposit
• Flexible Spending Account (FSA)
• Retirement Plan 403(b)
• Life Insurance
• Voluntary Benefits
• Employee Assistance Program (EAP)
• Generous PTO Plans (Sick, Vacation and Employee Leave)
• Tuition Reimbursement
• Service Awards
• Employee Appreciation Events
• Employee Discounts

Upstate Caring Partners is the premier provider of direct-care services and programs in Central New York for individuals of all abilities and their families. If you believe in empowering people, Upstate Caring Partners is an excellent place to start or grow your career.

Behavioral Health Specialist