Behavioral Health Residential Admissions Coordinator

Voices for Voices; California; Hybrid; USD 29,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement savings options

Job summary

CVS Health is seeking a Behavioral Health Residential Coordinator to coordinate admissions for out-of-home residential services and liaise with utilization management, homes and providers. You will ensure timely access to care and manage referrals across multiple levels of care, aligning with member treatment goals.

The role requires clinical knowledge, strong organization, and the ability to work across diverse teams.

Qualifications

• Proficiency in Microsoft Office applications (especially Excel) and electronic documentation systems.
• 2+ years of experience with behavioral health systems, utilization management, or related operations.
• Willingness to travel up to 10% within Arizona.

Responsibilities

• Coordinate residential treatment facility referrals and admissions for out-of-home behavioral health services.
• Identify clinically appropriate residential providers to support member goals.
• Manage referral processes, track responses, and maintain documentation.
• Collaborate with behavioral health homes, providers, and internal teams to ensure timely clinical data submission.
• Monitor referral status to minimize delays and address facility disruptions promptly.
• Serve as primary contact for residential providers and internal stakeholders.

Skills

Microsoft Office (Excel)

Electronic documentation

Education

Bachelor's degree in Behavioral Health, Psychology, Social Work, Human Services, Healthcare Administration, or related field

Job description

CVS Health is seeking a Behavioral Health Residential Coordinator to coordinate admissions for out-of-home residential services and liaise with utilization management, homes and providers. You will ensure timely access to care and manage referrals across multiple levels of care, aligning with member treatment goals.

The role requires clinical knowledge, strong organization, and the ability to work across diverse teams.