Behavioral Health Quality Analyst– San Francisco Bay Area

UCLA Health; Los Angeles (CA); On-site; USD 74,000 - 152,000; Full time

Job summary

The Semel Institute for Neuroscience and Human Behavior at UCLA Health is seeking a Behavioral Health Quality Analyst to join the Public Mental Health Partnership (PMHP). This role supports ACT and FACT programs across California, focusing on fidelity reviews, data analysis, and quality improvement activities to enhance service delivery for individuals with serious mental illness.

The position offers travel across California with primary focus in the San Francisco Bay Area, collaborating with

Qualifications

• Bachelor’s degree in psychology, social work, public health, counseling or related field or equivalent combination of education and experience.
• Experience in behavioral health settings preferred.
• Experience with program reviews, quality improvement activities, or evaluations is desired.
• Strong written and verbal communication skills required.

Responsibilities

• Conduct fidelity reviews of ACT and FACT programs through interviews, observations, record reviews, and data analysis.
• Analyze qualitative and quantitative data to determine fidelity ratings and identify quality improvement opportunities.
• Prepare reports outlining findings, recommendations, and implementation needs.
• Provide guidance to behavioral health teams to strengthen service delivery and program effectiveness.
• Collaborate with training, TA, and QA teams to support statewide initiatives.
• Assist in development and delivery of training related to ACT/FACT practices and fidelity standards.

Skills

Analytical thinking

Organizational skills

Problem-solving

Written communication

Verbal communication

Willingness to travel

Education

Bachelor’s degree in psychology, social work, public health, counseling or related field

Master’s degree preferred

Job description

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Work Schedule

Monday-Friday, 8:00am-5:00pm

Employment Type

Duration

Indefinite

Job #

33700

Primary Duties and Responsibilities

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The Semel Institute for Neuroscience and Human Behavior is seeking to hire a Behavioral Health Quality Analyst to join the Public Mental Health Partnership at UCLA (PMHP). PMHP serves as a Center of Excellence (COE) under California’s Behavioral Health COE Initiative supporting Assertive Community Treatment (ACT) and Forensic ACT (FACT) programs across the state through training, consultation, fidelity reviews, and quality improvement activities.

This position offers an opportunity to work with behavioral health teams throughout California to evaluate program effectiveness, support implementation of evidence-based practices, and help improve outcomes for individuals with serious mental illness. The role primarily supports programs within the San Francisco Bay Area region. This is not a traditional data analyst position.

Key Responsibilities:

• Conduct fidelity reviews of ACT and FACT programs through interviews, observations, record reviews, and data analysis
• Analyze qualitative and quantitative data to determine fidelity ratings and identify opportunities for quality improvement
• Prepare written reports outlining findings, recommendations, and implementation needs
• Provide consultation and guidance to behavioral health teams to strengthen service delivery and program effectiveness
• Collaborate with training, technical assistance, and quality improvement teams to support statewide initiatives
• Assist with the development and delivery of virtual and in-person training related to ACT/FACT practices and fidelity standards

Location & Travel Requirements:

This position primarily supports ACT and FACT programs throughout California's San Francisco Bay Area region, including San Francisco, San Mateo, Santa Clara, Alameda, Contra Costa, Solano, Napa, Sonoma, and Marin counties. Candidates residing within or near the service area are preferred.

Frequent travel throughout the territory and surrounding areas is required. Occasional travel to other regions of California may be necessary based on program and operational needs. Travel to the UCLA campus is expected to be rare (typically no more than one to two times per year).

Compensation:

The salary offered will be determined based on qualifications, experience, internal equity, and other business considerations.

Salary range: $74,445 - $152,460 annually

Job Qualifications

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Required:

• Bachelor’s degree in psychology, social work, public health, counseling or related field or equivalent combination of education and experience
• Experience working in community-based behavioral health, mental health, social services, or related healthcare settings
• Experience conducting program reviews, quality improvement activities, audits, evaluations, or similar analytical work
• Strong analytical, organizational, and problem-solving skills
• Excellent written and verbal communication skills
• Ability to work independently, manage multiple priorities, and meet deadlines
• Ability and willingness to travel extensively throughout California

Preferred:

• Master’s degree in related field
• Experience with ACT, FACT, Full Service Partnership (FSP), or similar community-based behavioral health programs
• Experience conducting fidelity reviews, quality improvement activities, or program evaluations
• Experience providing consultation, coaching, technical assistance, or training
• Knowledge of California’s public behavioral health system and services for individuals with serious mental illness
• Reside within or near the San Francisco Bay Area region—including San Francisco, San Mateo, Santa Clara, Alameda, Contra Costa, Solano, Napa, Sonoma, and Marin County

As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer. Current/former UC employees are subject to a personnel file review.