Behavioral Health Professional

Advocate Aurora Health; Charlotte (NC); On-site; USD 52,000 - 63,000; Full time

Job summary

Advocate Health seeks a dedicated Case Manager to support clients through discharge and service planning within CMS-related schools in Charlotte. The role requires collaboration with guardians, community agencies, and multidisciplinary teams to coordinate care.

Responsibilities include developing treatment plans, documenting progress, and facilitating accommodations letters for students, with attention to confidentiality and culturally competent care.

Qualifications

• Bachelor's degree required; related field preferred (social work, psychology).
• Previous case management experience preferred.
• Experience assisting patients aged 15–30 during initial psychosis and collaboration with CMS school staff.

Responsibilities

• Utilizes resources to meet patient care needs by collaborating with guardians and community agencies.
• Assists in discharge planning and treatment plan implementation.
• Maintains familiarity with community resources and placement agencies.
• Completes documentation and transmits forms related to treatment and placement.
• Facilitates communication with patients, families, and treatment teams for smooth transitions.

Skills

Case management

Communication

Education

Bachelor's degree in human services

Job description

Essential Functions

• Utilizes resources to meet patient care needs by collaborating with appropriate guardians and community agencies.
• Practices current knowledge/level of expertise in the area of specialty.
• Utilizes resources to meet patient care needs.
• Assists in the development and implementation of a discharge and/or treatment plan.
• Provides information and makes specific referrals to appropriate community agencies.
• Participates in multidisciplinary treatment team meetings.
• Communicates discharge plans with patient, family and/or treatment team to ensure smooth transition to next care.
• Discusses/arranges with client and/or significant others the appropriate mode of transportation for discharge.
• Assists in the completion and transmittal of forms related to treatment and placement.
• Maintains familiarity with current community resources and placement agencies.
• Completes patient care assignments with attention to detail and accuracy.
• Provides patient care according to established policies/procedures and professional standards of care.
• Demonstrates sensitivity to and respect for the cultural, spiritual and diverse needs of clients.
• Conducts personal discussion in private areas.
• Demonstrates ability to verbally present cases in clinical staff meetings in a clear, concise and clinically relevant manner.
• Facilitates psycho educational learning interventions.
• Meets documentation timelines according to practice. Collaborates with community agencies to facilitate care coordination.

Physical Requirements

Works in various patient care areas with exposure to potentially combative and hostile patients. Work requires frequent moving from one area to another. Communicates verbally and in writing with patients/families/ agencies and the health care team. Must be able to make sound decisions within limited time elements and carry out responsibilities in a professional manner.

Education, Experience and Certifications

Bachelor's degree required, focus in in a related human services field such as social work or psychology preferred. Previous case management experience preferred. Additional departmental certification may be required. Experience assisting patients between the ages15-30 years old going through initial stages of psychosis who can work with the school system of CMS (charlotte Mecklenburg county schools), writing accommodation letters for children, attend IEP meetings, collaborate with school personal preferred.