Behavioral Health Nurse Manager

Community Health Connections, Inc.; Fitchburg (MA); On-site; USD 95,000 - 118,000; Full time

Job summary

Community Health Connections, Inc. seeks a Behavioral Health Nurse Manager to oversee nursing services across five outpatient locations, ensuring safe, high-quality patient care for both adult and pediatric populations.

You will lead three RNs and five medical assistants, coordinate TMS and Spravato services, and ensure regulatory compliance while promoting continuous quality improvement and interdisciplinary collaboration.

Qualifications

• RN or LPN, accredited nursing program graduate.
• Minimum five years of progressive nursing experience.
• Leadership or supervisory experience preferred (3 years).
• Experience in behavioral health or psychiatric nursing.

Responsibilities

• Provide clinical leadership and oversight for behavioral health nursing across five locations.
• Ensure safe, evidence-based practice for pediatric and adult patients.
• Develop workflows to promote efficiency, quality, and patient safety.
• Coordinate TMS and Spravato program operations.
• Monitor nursing documentation for regulatory compliance.
• Serve as a clinical resource for complex patient care issues.
• Develop and implement nursing protocols, standing orders, and procedures.
• Supervise, coach, mentor, and evaluate: 3 RNs and 5 MAs.
• Recruitment and onboarding; orientation and competency validation; annual performance evaluations; corrective action.
• Scheduling and staffing; employee engagement and retention; teamwork culture.

Skills

Clinical leadership

Staff coaching

Recruitment

Staff scheduling

Interdisciplinary collaboration

Regulatory compliance

Education

RN or LPN

Job description

Fitchburg | Fitchburg, MA 01420, USA

• Pay or shift range: $95,000 USD to $117,500 USD

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Reports To: Director of nursing

Position Summary:

The Behavioral Health Nurse Manager is responsible for the clinical, operational, and administrative oversight of nursing services within the Behavioral Health Department across five outpatient locations. The Nurse Manager leads a team of three registered nurses and five medical assistants while ensuring the delivery of safe, high-quality, patient-centered care for both adult and pediatric populations.

The Behavioral Health Nurse Manager oversees nursing operations supporting outpatient psychiatry/BH services, Transcranial Magnetic Stimulation (TMS), Spravato (esketamine) treatment services. The position ensures compliance with federal, state, HRSA, DEA, REMS and organizational standards while promoting continuous quality improvement and interdisciplinary collaboration.

Essential Duties and Responsibilities:

• Clinical Leadership
• Provide clinical leadership and oversight for behavioral health nursing and MA services across five clinical locations.
• Ensure safe, evidence-based practice for pediatric and adult behavioral health patients.
• Develop and maintain workflows that promote efficiency, quality, and patient safety.
• Support integrated care between behavioral health, primary care, pharmacy, and specialty services.
• Monitor and audit nursing documentation for completeness, quality, and regulatory compliance.
• Serve as a clinical resource for complex patient care issues.
• Participate in development and implementation of nursing protocols, standing orders, and clinical procedures.
• Supervise, coach, mentor, and evaluate:
• 3 Registered Nurses
• 5 Medical Assistants
• Responsibilities include:Recruitment and onboarding
• Orientation and competency validation
• Annual performance evaluations
• Corrective action
• Scheduling and staffing
• Employee engagement and retention
• Promote teamwork, accountability, and a culture of respect and continuous learning.
• Program Oversight
• Transcranial Magnetic Stimulation (TMS)
• Ensure:
• Treatment workflow compliance
• Equipment maintenance coordination
• Staff competency
• Documentation standards
• Quality monitoring
• Serve as nursing lead for the Spravato clinic by ensuring compliance with:
• FDA REMS Program requirements
• DEA regulations
• Medication storage and security
• Observation and monitoring requirements
• Documentation standards
• Staff competency validation
• Operational Management
• Coordinate nursing coverage across five clinic locations.
• Monitor staffing needs and productivity.
• Collaborate with behavioral health leadership on operational planning.
• Oversee clinical supply management.
• Participate in emergency preparedness planning.

Minimum Qualifications

Education and licensure

Graduate of an accredited school of nursing (RN or LPN)

Experience

Minimum five years of progressive nursing experience

Preferred three years of leadership or supervisory experience

Experience in behavioral health or psychiatric nursing.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.