Behavioral Health Medical Biller

Ellie Mental Health; Malvern (Chester County); Hybrid; USD 28,000 - 33,000; Part time

Benefits offered by this job

Flexible schedule

Job summary

Ellie Mental Health is seeking a dependable, part-time Behavioral Health Medical Biller to support billing and revenue cycle operations for our counseling practice and consulting clients. The ideal candidate will manage claims submission, posting, denials, and A/R follow-up, with experience in outpatient mental health billing and familiarity with CPT codes.

This role offers flexible scheduling and potential growth as our behavioral health organization expands, with remote or hybrid work options

Qualifications

• Minimum 1 year of medical billing experience; behavioral health billing preferred.
• Knowledge of claims processing, denials, and payment posting.
• Familiarity with behavioral health CPT codes.
• Experience with commercial insurance payers.
• Strong attention to detail and organizational skills.
• Ability to work independently and manage competing priorities.
• Strong written and verbal communication skills.
• Understanding of HIPAA and patient confidentiality.

Responsibilities

• Prepare, review, and submit electronic insurance claims.
• Monitor claim status and pursue timely reimbursement.
• Investigate and resolve rejected or underpaid claims.
• Post insurance payments and reconcile EOBs/ERAs.
• Follow up with insurance companies on outstanding claims.
• Maintain billing records across multiple providers and practices.
• Collaborate with clinicians and leadership to resolve billing concerns.
• Support billing audits, workflows, and routine updates.
• Assist with patient billing inquiries and account reconciliation.

Skills

Medical billing

Behavioral health billing

Insurance claims processing

CPT codes (behavioral health)

Denials & payment posting

HIPAA & confidentiality

Communication skills

Tools

Valant

Job description

Responsive recruiter

Benefits

• Flexible schedule

We are seeking a dependable, detail-oriented Part-Time Behavioral Health Medical Biller to support billing and revenue cycle operations for our counseling practice and consulting clients.

The ideal candidate has experience with outpatient mental health billing, understands commercial insurance reimbursement, and can independently manage claims submission, payment posting, denial resolution, and accounts receivable follow-up.

This position offers flexible scheduling and the opportunity to grow alongside an expanding behavioral health organization.

Key Responsibilities

Medical Billing & Claims Processing

• Prepare, review, and submit accurate electronic insurance claims.
• Monitor claim status and ensure timely reimbursement.
• Investigate and resolve rejected, denied, or underpaid claims.
• Post insurance payments and reconcile EOBs and ERAs.
• Follow up with insurance companies regarding outstanding claims.
• Maintain accurate billing records across multiple providers and practices.

Revenue Cycle Management

• Monitor accounts receivable and aging reports.
• Identify billing discrepancies and recurring denial trends.
• Assist with insurance eligibility and benefits verification.
• Support billing audits and workflow improvements.
• Prepare routine billing updates and reports for leadership.
• Assist with patient billing inquiries and account reconciliation as needed.

Administrative & Practice Support

• Collaborate with clinicians and practice leadership to resolve billing concerns.
• Maintain organized billing documentation.
• Support multiple behavioral health practices and billing platforms.
• Follow HIPAA requirements and maintain strict confidentiality.
• Assist with additional revenue cycle tasks as assigned.

Qualifications

Required

• At least 1 year of medical billing experience; behavioral health billing experience strongly preferred.
• Knowledge of insurance claims processing, denials, and payment posting.
• Familiarity with behavioral health CPT codes.
• Experience working with commercial insurance payers.
• Strong attention to detail and organizational skills.
• Ability to work independently and manage competing priorities.
• Strong written and verbal communication skills.
• Understanding of HIPAA and patient confidentiality.

Preferred

• Experience with outpatient mental health or group practice billing.
• Familiarity with Valant and similar EHR platforms and clearing houses.
• Experience with Pennsylvania insurance payers, including IBX, Highmark, Aetna, Cigna, and UnitedHealthcare/Optum.
• Experience with accounts receivable management and denial resolution.
• Basic familiarity with CAQH, credentialing, and payer enrollment processes.

Schedule & Compensation

• Employment: Part-time W-2 employee
• Hours: 10-20 hours per week
• Schedule: Flexible, with availability during regular business hours for insurance follow-up
• Work Arrangement: Remote or hybrid considered based on experience and operational needs
• Growth Opportunity: Potential for additional hours as billing volume and consulting services expand

Flexible work from home options available.

Compensation: $20.00 - $24.00 per hour

Seeking creative & collaborative humans with a passion for changing mental health care in fun and meaningful ways

Don't meet EVERY requirement?

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. Ellie Mental Health is devoted to purposefully building an inclusive and diverse workplace where all of our humans can be their authentic selves! (Authenticity is one of our core values, after all...) If you're excited about the chance to be a change-maker with us, but your past experience doesn't perfectly align with every single qualification of the job description, we encourage you to apply anyways. Our mental health jobs need dedicated individuals from every background who are willing to care for others. And who knows, you might just be the perfect candidate for another role!

Employee Experience

We take care of our people. It's that simple. From investing in their financial future, to providing wages that shatter the ceiling in our industry to reasonable caseload expectations we ensure that our people are happy. Happy employees do better work and provide better client care! No matter what it is that you do in your mental health career at Ellie, our clients depend on us cultivating an environment where our employees can thrive so that they can thrive too!

Y'all, jobs in mental health are tough jobs with a high risk of emotional fatigue and burnout. At Ellie, we use all of our core values of humor, creativity, authenticity, acceptance, determination, and compassion not just out in our communities, but we turn them inwards too! Our employees have clear growth paths for advancing their careers.

We have created a culture that reminds us that our employees are our leaders!

Company Structure

Ellie is a socially responsible for-profit business, which allows us to be flexible and responsive to our community's needs. Many mental health and wellness-focused companies are non-profits or government agencies, which rely on the general public, grants, or large donors for funding. This model often results in little creativity and lower compensation for employees, promoting a work culture that just makes people feel "blah".

Feeling blah doesn't help employees stay motivated, engaged, and even in their jobs for a very long time! So we created a new model: one that puts flexibility, innovative decision-making, creativity, and our people first, while remaining a socially conscious and responsible for-profit business focused on changing how we treat mental health.

In short, we're just people helping people. Wanna join the herd?