Behavioral Health Fidelity Review Supervisor

University of California; Los Angeles (CA); On-site; USD 59,000 - 126,000; Full time

Job summary

University of California’s Public Mental Health Partnership (PMHP) seeks a Behavioral Health Fidelity Review Supervisor to lead statewide fidelity review activities and supervise Clinical Quality Analysts across California. The role oversees fidelity review operations, ensures consistency, and uses findings for quality improvement, training, and TA initiatives.

Travel to program sites throughout California and occasionally to UCLA is required.

Qualifications

• Experience conducting or overseeing fidelity reviews, quality improvement initiatives, program evaluations, accreditation reviews, or other clinical review activities.
• Supervisory or management experience in a mental or behavioral health setting, including staff development, coaching, and performance management.
• Knowledge of evidence-based behavioral health models such as ACT, FACT, Full Service Partnership (FSP), Housing First, Critical Time Intervention (CTI), Intensive Management (ICM), or similar programs.
• Experience working with community-based behavioral health teams serving individuals with serious mental illness, homelessness, and/or co-occurring disorders.
• Strong written communication, stakeholder engagement, and presentation skills.

Responsibilities

• Supervise, coach, develop, and evaluate Clinical Quality Analysts conducting fidelity reviews throughout California.
• Oversee fidelity review processes, protocols, and quality improvement activities to support reliable and consistent fidelity ratings.
• Review and approve fidelity reports, findings, and recommendations.
• Analyze and interpret clinical and program data to identify trends and quality improvement opportunities.
• Develop recommendations that support training, technical assistance, program implementation, and statewide quality improvement efforts.
• Collaborate with PMHP leadership, trainers, external partners, and stakeholders to support ACT and FACT implementation goals.

Skills

Fidelity reviews

Quality improvement

Program evaluations

Staff supervision

Data analysis

Stakeholder engagement

Written communication

Education

Bachelor's degree in Psychology, Social Work, Public Health, Counseling or another mental or behavioral health related field

Job description

Description

The Public Mental Health Partnership (PMHP) within the UCLA Health Semel Institute for Neuroscience and Human Behavior advances healthy equity through training, consultation, and evaluation of behavioral health programs throughout California. PMHP supports a variety of statewide initiatives, including Assertive Community Treatment (ACT) and Forensic ACT (FACT) programs that improve access to high-quality behavioral health services.

We are seeking a Behavioral Health Fidelity Review Supervisor to lead statewide fidelity review activities and supervise Clinical Quality Analysts supporting ACT and FACT teams across California. This role oversees fidelity review operations, promotes quality and consistency in review practices, and uses findings to guide quality improvement, technical assistance, and training initiatives.

• Supervise, coach, develop, and evaluate Clinical Quality Analysts conducting fidelity reviews throughout California.


• Oversee fidelity review processes, protocols, and quality improvement activities to support reliable and consistent fidelity ratings.


• Review and approve fidelity reports, findings, and recommendations.


• Analyze and interpret clinical and program data to identify trends and quality improvement opportunities.


• Develop recommendations that support training, technical assistance, program implementation, and statewide quality improvement efforts.


• Collaborate with PMHP leadership, trainers, external partners, and stakeholders to support ACT and FACT implementation goals.

Travel: Some travel to program sites throughout California will be required and occasionally to UCLA.

Salary range: $42.58/hr - $91.14/hr

Qualifications

Please note: skills are subject to testing

• Bachelor's degree in Psychology, Social Work, Public Health, Counseling or another mental or behavioral health related field


• Experience conducting or overseeing fidelity reviews, quality improvement initiatives, program evaluations, accreditation reviews, or other clinical review activities


• Supervisory or management experience in a mental or behavioral health setting, including staff development, coaching, and performance management


• Knowledge of evidence-based behavioral health models such as ACT, FACT, Full Service Partnership (FSP), Housing First, Critical Time Intervention (CTI), Intensive Management (ICM), or similar programs


• Experience working with community-based behavioral health teams serving individuals with serious mental illness, homelessness, and/or co-occurring disorders


• Experience analyzing clinical and program data and translating findings into actionable recommendations


• Strong written communication, stakeholder engagement, and presentation skills


• Ability to work both independently and collaboratively across multidisciplinary teams


• Preferred: Master's degree + license as a behavioral health professional