Behavioral Health Facilitator

Infinity Health; Centerville (IA); On-site; USD 25,000 - 36,000; Part time

Job summary

Infinity Health in Centerville, IA seeks a compassionate Behavioral Health Facilitator (CNA/MA/LPN) for a PRN position. You will work with ARNPs and care teams to welcome patients, prepare them for visits, and support telemedicine behavioral health services.

The role requires MA or LPN certification, strong communication, and comfort with technology. You may travel to other Infinity Health locations to provide coverage as needed, joining a flexible, patient-centered team in a community health

Qualifications

• Must have MA or LPN certification.
• Comfort with technology and documentation.
• Strong communication and compassion for patients.

Responsibilities

• Welcome, room, and prepare patients for appointments.
• Facilitate TeleMed behavioral health visits.
• Obtain vital signs, reconcile medications, update charts.
• Schedule in-person and virtual appointments.
• Administer injections as permitted by license or certification.
• Respond to patient calls and relay information to providers.
• Complete patient follow-up and engagement activities.
• Perform drug urine screenings and coordinate outside lab orders.
• Complete medication prior authorizations.
• Travel to other Infinity Health locations to provide coverage as needed.

Skills

Compassionate

Strong communication

Attention to detail

Comfort with technology

Education

MA or LPN certification

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Casual Centerville, IA, US

7 days ago Requisition ID: 1055

As Needed | Centerville, Iowa | Travel to Other Locations as Needed

Be the Connection That Makes Care Possible

Sometimes the most important part of a patient's healthcare experience is having someone there to make everything come together, someone who welcomes them, answers questions, coordinates with their provider, and helps ensure nothing falls through the cracks.

At Infinity Health, our Behavioral Health Facilitators are that connection.

We're looking for a compassionate and dependable CNA, Medical Assistant, or LPN to join our Behavioral Health team in a PRN (as-needed) position based primarily in Centerville. This role will also provide coverage at other Infinity Health locations as needed.

If you enjoy working with patients, thrive in a team environment, and are looking for a flexible way to make a difference in behavioral healthcare, we'd love to meet you.

What You'll Do

As a Behavioral Health Facilitator, you'll work closely with our ARNPs, Psychiatrists, and care teams to create a positive and coordinated experience for our patients. You'll:

• Welcome, room, and prepare patients for appointments
• Facilitate TeleMed behavioral health visits
• Obtain vital signs, reconcile medications, and update patient charts
• Schedule in-person and virtual appointments
• Administer injections as permitted by license or certification
• Respond to patient calls and relay information to providers
• Complete patient follow-up and engagement activities
• Perform drug urine screenings and coordinate outside lab orders
• Complete medication prior authorizations
• Travel to other Infinity Health locations to provide coverage as needed

Who We're Looking For

We're looking for someone who is compassionate, dependable, organized, and comfortable working with patients receiving behavioral health services.

Candidates must have one of the following:

• Medical Assistant (MA)
• Licensed Practical Nurse (LPN)

You’ll also need strong communication skills, attention to detail, comfort with technology, and a willingness to support patients and teammates wherever you're needed.

Location & Schedule

Primary Location: Centerville, Iowa
Schedule: PRN / As Needed
Travel: Coverage at other Infinity Health locations may be needed

This PRN opportunity is ideal for someone looking for flexibility, additional hours, or the opportunity to stay connected to patient care without committing to a regular full-time schedule.

Why Infinity Health?

Infinity Health is an integrated Community Health Center bringing behavioral health, medical, dental, pharmacy, and care coordination together to care for the whole person.

Our team is guided by four core values, Respect, Integrity, Commitment, and Excellence, and a shared belief that every patient deserves compassionate, high-quality care.

As a Behavioral Health Facilitator, you'll be an important part of making that care possible.

If you're looking for a flexible opportunity where your skills can make a meaningful difference, we'd love to hear from you. Join Infinity Health and help us connect people with the care they need.