Behavioral Health Crisis Services Director

Health Here; Omak (WA); On-site; USD 120,000 - 190,000; Full time

Job summary

Health Here seeks a Director of Crisis Services to lead and expand community crisis programs, oversee 24/7 crisis response, and coordinate with hospitals, law enforcement, and community partners. The role requires strong leadership, trauma-informed care, and the ability to drive data-driven improvements.

You will manage clinical and support staff, monitor compliance and quality, and foster collaboration across teams to uphold high service standards and inclusive practices.

Qualifications

• Experience in crisis services, behavioral health, or related fields.
• Strong leadership and staff management skills.
• Ability to develop and improve community programs.
• Knowledge of trauma-informed care and client-centered approaches.
• Excellent communication, collaboration, and organizational skills.
• Commitment to quality, safety, and regulatory standards.

Responsibilities

• Lead and expand community crisis programs, overseeing 24/7 crisis response, mobile outreach, and coordination with hospitals, law enforcement, and community partners.
• Manage clinical and support staff, ensuring trauma-informed, client-centered practices.
• Monitor quality, safety, and regulatory compliance to maintain high service standards.
• Develop programs and implement data-driven improvements to enhance service effectiveness.
• Foster collaboration across teams and support staff through training, supervision, and promoting a culture of respect and inclusivity.

Skills

Crisis program leadership

Staff management

Trauma-informed care

Data-driven program development

Regulatory compliance

Job description

Role: Director of Crisis Services

• Lead and expand community crisis programs, overseeing 24/7 crisis response, mobile outreach, and coordination with hospitals, law enforcement, and community partners.
• Manage clinical and support staff, ensuring trauma-informed, client-centered practices.
• Monitor quality, safety, and regulatory compliance to maintain high service standards.
• Develop programs and implement data-driven improvements to enhance service effectiveness.
• Foster collaboration across teams and support staff through training, supervision, and promoting a culture of respect and inclusivity.

Responsibilities

• Lead and expand community crisis programs, overseeing 24/7 crisis response, mobile outreach, and coordination with hospitals, law enforcement, and community partners.
• Manage clinical and support staff, ensuring trauma-informed, client-centered practices.
• Monitor quality, safety, and regulatory compliance to maintain high service standards.
• Develop programs and implement data-driven improvements to enhance service effectiveness.
• Foster collaboration across teams and support staff through training, supervision, and promoting a culture of respect and inclusivity.

Qualifications & Skills

• Experience in crisis services, behavioral health, or related fields.
• Strong leadership and staff management skills.
• Ability to develop and improve community programs.
• Knowledge of trauma-informed care and client-centered approaches.
• Excellent communication, collaboration, and organizational skills.
• Commitment to quality, safety, and regulatory standards.