Behavioral Health Coordinator

Arcare; Jacksonville (AR); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid vacation

Paid sick leave

Paid holidays

401(k) with matching

License/certification renewal paid

CE reimbursement

Free care for employees and covered 1

Long-term disability

Job summary

Arcare is seeking a Behavioral Health Coordinator to join our team. You will manage clerical tasks for patient visits, handle phone inquiries, schedule appointments, and assist with chart preparation to ensure a smooth patient experience from check-in to checkout.

The ideal candidate enjoys working with people, is team-oriented, and committed to delivering compassionate care in a rural healthcare setting.

Qualifications

• High school diploma or equivalent.
• Strong communication and teamwork abilities.
• Office and computer skills preferred.

Responsibilities

• Answer phones and schedule appointments.
• Prepare medical charts for visits.
• Gather third-party payment information and record charges.
• Collect patient fees and support clinic operations.
• Provide clerical support to the Behavioral Health team.

Skills

Communication skills

Teamwork

Computer proficiency

Customer service

Office experience

Education

High school diploma or equivalent

Job description

Brief Description

Job Title: Behavioral Health Coordinator

Job Type: Full-time (hourly)

Travel: 0-15%

Qualifications

• High school diploma or equivalent
• Strong communication skills with the ability to work independently and collaboratively in a team
• Proficiency with computers, customer service, and office experience preferred

Job Summary

Discover a rewarding career at Arcare.

We are seeking an energetic, personable, and dedicated Behavioral Health Coordinator to join the Arcare team. In this role, you will play a vital part in our Behavioral Health team, managing clerical tasks to prepare patients for their visits and ensuring a smooth experience from start to finish. Your responsibilities will include answering phones, scheduling appointments, preparing medical charts, gathering third-party payment information, recording charges, collecting fees, and performing additional assigned duties. The ideal candidate will be someone who enjoys working with people, is passionate about supporting patients in their healthcare journey, and is committed to fostering a positive environment for both staff and patients.

About Arcare

Founded on the belief that healthcare is a right, not a privilege, Arcare exists to make comprehensive, high-quality care accessible to everyone, especially in rural and underserved communities. What began in the rural Arkansas delta has grown into a multi-state healthcare network, but our mission remains the same: Health for All. That mission drives everything we do, from accepting every patient, regardless of insurance status or ability to pay, to expanding access to care and improving health outcomes in the communities we serve.

We believe strong communities start with strong teams. We foster a supportive, collaborative environment where employees are valued, encouraged to grow, and empowered to make a meaningful impact through their work. We invest in our people by supporting professional development, encouraging leadership growth, and providing opportunities to build long-term careers within the organization.

A healthy work-life balance and a predictable schedule are part of our workplace culture.

Whether caring for patients in the clinic, supporting operations behind the scenes, or serving communities through outreach and education, our teams are united by a shared purpose: delivering compassionate, accessible care that improves lives.

Arcare offers competitive pay and a strong company-paid benefits package for full-time employees, including:

• Work-life balance through a predictable schedule. Schedules are established early and rarely change, so employees enjoy a steady workweek rhythm.
• No routine nights or weekends for most positions. (Some clinical roles may have limited weekend coverage based on clinic needs.)
• Company-paid employee medical, dental, and vision insurance.
• Free care at any Arcare clinic for employees and covered family members enrolled in the Arcare health plan, starting the first day of your employment.
• Company-paid life insurance and long-term disability coverage.
• 96 hours of paid vacation time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.
• 96 hours of paid sick time for full-time employees who work 40 hours per week. Accrual begins on the first day of employment.
• Paid holidays, including one floating holiday and one birthday holiday to be used during the month of the employee’s birthday.
• 401(k) retirement plan with company matching up to 200% of the employee's contribution of up to 4% after one year of employment.
• Company-paid renewal of applicable licenses and certifications, subject to supervisor and HR approval based on the employee’s position and job duties.
• Possible Continuing Education reimbursement for current employees, subject to supervisor and HR approval based on the employee’s position and job duties.

Loan Repayment Opportunities

Many Arcare locations serve medically underserved communities. Eligible clinical team members may qualify for federal loan repayment programs through HRSA, including the National Health Service Corps Loan Repayment Program and the Nurse Corps Loan Repayment Program. Eligibility and award approval are determined by HRSA based on role, location, discipline, and program requirements.

Application Assistance

If you need assistance with the application process, please email [e-mail].

Equal Opportunity Employer

Arcare is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.